Conversational AI vs. Generative AI: Finding the Perfect Balance

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May 20, 2025
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IBM Technology
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Conversational AI vs. Generative AI: Finding the Perfect Balance

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Generative AI makes it faster than ever before to create chatbots. It used to take a lot of manual effort to craft conversational responses and flows, but now, LLMs promise to cut some of the time and effort out of the build process by doing more of the work for us. If we say goodbye to handcrafted answers, is that a good trade-off? Today we'll dis... Read More

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