Driving change with design systems and process - Matt Gottschalk, Aletheia Délivré (Config 2023)

TL;DR

Design Ops plays a crucial role in facilitating growth and driving meaningful change in design organizations by creating optimal conditions for designers to flourish, partnering with teams to implement improvements, and establishing systems and habits that sustain change.

Transcript

foreign what's good everyone welcome to config 2023. I know everyone at figma is really excited to see you all again especially in person it's a blessing I don't take for granted I'm Max McKinney education designer on the amazing product Education team we've been hard at work creating inspiring educational content for you all truthfully though I'm ... Read More

Key Insights

• 🎨 Design Ops creates the optimal conditions for designers to flourish by implementing onboarding programs, managing licenses, and establishing design rituals.
• 😥 Partnership with designers and researchers is essential in driving meaningful change, as their feedback and involvement help identify pain points and improve collaboration.
• 💗 Systems and habits, along with goal-setting and workshops, sustain change in growing design organizations, providing a clear action plan and continuous improvement.

Questions & Answers

Q: How does Design Ops create the optimal conditions for designers to flourish?

Design Ops lays the foundation for designers by implementing onboarding programs, managing licenses, and establishing design rituals, ensuring designers feel supported and empowered to do their best work.

Q: How can partnership with designers and researchers drive meaningful change in design organizations?

By involving designers and researchers in the improvement process, such as revamping design critiques, design Ops can gather valuable feedback, identify pain points, and make informed changes that lead to better collaboration and higher-quality work.

Q: How do systems and habits sustain change in growing design organizations?

Systems and habits, along with goal-setting and workshops, help operationalize the vision of change and ensure consistent progress. By establishing clear processes and tracking goals, design organizations can navigate change effectively and continuously improve.

Q: What is the significance of Trojan mice experiments in driving change?

Trojan mice experiments involve running small-scale tests and gathering feedback to inform future tactics. These experiments allow design organizations to iterate and improve gradually, making sustainable and meaningful changes over time.

Key Insights:

• Design Ops creates the optimal conditions for designers to flourish by implementing onboarding programs, managing licenses, and establishing design rituals.
• Partnership with designers and researchers is essential in driving meaningful change, as their feedback and involvement help identify pain points and improve collaboration.
• Systems and habits, along with goal-setting and workshops, sustain change in growing design organizations, providing a clear action plan and continuous improvement.
• Trojan mice experiments enable iterative and sustainable change by running small tests and gathering feedback, allowing design organizations to evolve gradually.

Summary & Key Takeaways

• Design Ops creates the foundation for designers to do their best work by establishing onboarding programs, managing licenses, and creating design rituals.

• Partnership with designers and researchers is key to driving meaningful change, such as improving design critiques, through collaboration and feedback.

• Systems and habits, along with workshops and goal-setting, help navigate change in growing design organizations, ensuring a clear action plan and continuous improvement.

• Trojan mice experiments enable iterative and sustainable change by running small tests and gathering feedback, allowing design organizations to evolve over time.