How to Identify and Build High-Growth Startups

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March 8, 2019
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RSAC Cybersecurity
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How to Identify and Build High-Growth Startups

TL;DR

Successful startups combine a strong vision, a capable and coachable CEO, and the potential to lead a market near an inflection point. John Chambers argues that startups will become central to job creation, GDP growth, and innovation as digitization, artificial intelligence, and changing business models reshape large companies and eliminate many existing roles.

Transcript

Please welcome founder and chief executive officer, JC2 Ventures, John Chambers, and award-winning writer, author, and consultant, Diane Brady. Wow. Good. I, uh, Ki- Kyla Guru. I, I'm not even gonna tell you what I was doing at 16. Would you hire her? Uh, yes. You know, the fun thing is, if you really watch for successful companies, uh, and success... Read More

Key Insights

  • Cybersecurity is a foundational element of digitization because connected technology affects manufacturing, insurance, healthcare, government, and everyday life. Chambers argues that security must be designed across the entire architecture rather than treated as a specialized concern separated from business leadership.
  • Internet connectivity is expected by Chambers to rise from about 15 billion connections at the time of the discussion to 500 billion within 10 years. This expansion increases the importance of delivering the right information to the right person while protecting the entire connected environment.
  • Startups are positioned to become the main engine of job creation because digitization, artificial intelligence, productivity improvements, and consolidation will reduce employment within large companies. Chambers estimates that 25 to 30 million new US jobs may be needed during the next decade.
  • Large companies face substantial disruption as technology and new business models transform every industry. Chambers predicts that about 40% of the large companies known at the time of the discussion may no longer exist within 10 years.
  • Startup investment begins with identifying a technology transition occurring alongside a business-model transition. Chambers cites changes represented by Amazon, Tesla, and Uber as examples of companies challenging established approaches in retail, automobiles, and shared assets.
  • A coachable CEO is central to Chambers's investment decisions because leadership determines whether a startup can scale and survive inevitable pressure. He values leaders who understand both their strengths and their limitations and who genuinely want guidance from an experienced mentor.
  • Competitive potential is measured by whether a startup can become number one or number two in its industry segment. Chambers also evaluates how close the company and its category are to an inflection point that could accelerate adoption and growth.
  • Entrepreneurship, artificial intelligence, and cybersecurity are the three areas Chambers recommends young people study. He believes this combination prepares students to participate in the startup economy and respond to the technology transitions shaping future businesses and employment.

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Questions & Answers

Q: Why does cybersecurity need to be embedded in every digital business?

Cybersecurity needs to be embedded in every digital business because companies across manufacturing, insurance, healthcare, and government are becoming technology companies. As connections and digitization expand, security affects the entire organization rather than only technical specialists. Chambers argues that cybersecurity must form an architectural fabric across connected systems and become a concern for boards, chief executives, government leaders, and hackers alike.

Q: How will digitization affect jobs and large companies?

Digitization, artificial intelligence, productivity gains, and consolidation will significantly change employment and established businesses, according to Chambers. He estimates that 30 to 40% of current jobs could be destroyed and that about 40% of large companies may not exist in 10 years. These changes mean new businesses must create employment while established companies adapt to technology and business-model transitions.

Q: Why are startups important for future economic growth?

Startups are important because Chambers expects head counts at large companies to decline while economies still need substantial job creation. Using the United States as an example, he says 25 to 30 million jobs may need to be added over the next decade. He therefore identifies startups as the future engine for employment, GDP growth, and innovation, supported by talented graduates who increasingly favor entrepreneurial companies.

Q: What does John Chambers look for before investing in a startup?

Chambers looks for a compelling vision and strategy that capture a technology transition and a business-model transition at the same time. He then evaluates the CEO's willingness to receive coaching, the company's ability to scale, its proximity to an industry inflection point, and whether it has a realistic opportunity to become the first or second leading company in its segment.

Q: Why is a coachable CEO valuable to startup investors?

A coachable CEO is valuable because startup growth produces challenges and stress that leaders may not have encountered before. Chambers seeks executives who understand what they know, recognize what they do not know, and genuinely want a mentor. Experienced coaching can help such leaders scale their organizations, respond to pressure, avoid previously observed mistakes, and make stronger decisions during periods of rapid change.

Q: How can startup ecosystems become more inclusive?

Startup ecosystems can become more inclusive by distributing entrepreneurial opportunities across geography and gender. Chambers warns that concentrating startups on the West Coast and in the Northeast risks leaving the central and southeastern United States behind. His approach is to support geographically diverse companies and create role models that demonstrate startup success can emerge from a broader range of places and people.

Q: What should students study to prepare for the startup economy?

Students should study entrepreneurship, artificial intelligence, and cybersecurity, according to Chambers. Entrepreneurship provides a foundation for creating and scaling businesses, while artificial intelligence and cybersecurity address major technology transitions affecting organizations. He believes knowledge across these three areas gives young people a strong basis for finding opportunities as digital transformation reshapes industries, companies, and patterns of employment.

Q: How does John Chambers assess whether a startup can dominate its market?

Chambers assesses market potential by asking whether a startup can become number one or number two within its industry segment. He also considers how close the company is to an inflection point in its category. This analysis is combined with an evaluation of the company's strategy, the transition it is addressing, and the CEO's ability to accept coaching and scale the organization.

Summary & Key Takeaways

  • John Chambers argues that cybersecurity must be embedded throughout the digital world because every organization is becoming a technology organization. As internet connections expand from about 15 billion toward his projected 500 billion, protecting connected systems cannot remain a specialist concern. It must involve executives, boards, governments, and technical experts.

  • Chambers expects digitization, artificial intelligence, productivity gains, and consolidation to eliminate 30 to 40% of current jobs and threaten about 40% of large companies within a decade. He therefore sees startups as the primary future engine for employment, GDP growth, and innovation, particularly as talented graduates increasingly prefer entrepreneurial companies.

  • JC2 Ventures evaluates startups by examining their vision, strategy, leadership, and competitive potential. Chambers seeks businesses positioned where technology and business-model transitions occur together. He also wants coachable CEOs, opportunities to become first or second in a segment, and inclusive startup ecosystems extending beyond the West Coast and Northeast regions.


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