How to set up Klaviyo for Shopify email marketing

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August 8, 2021
by
Davie Fogarty
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How to set up Klaviyo for Shopify email marketing

TL;DR

Klaviyo plugs into Shopify to power targeted email marketing and automated flows. Start by installing the Klaviyo app, set up a compliant sender address, and design sign up forms with an incentive. Build essential flows like Welcome and Abandoned cart, then use campaigns and segmentation to improve deliverability and results.

Transcript

  • Hey, everyone, Davie here. Last month, we did over $6 million through email marketing. Today, I'm gonna do a beginner's course on how to set up email marketing for your business. Email is critical for any online business, no matter what it is. Even if you're just trying to validate a product, you need a set up email marketing. Email marketing wil... Read More

Key Insights

  • Klaviyo integrates easily with Shopify, enabling deeper segmentation and personalized emails.
  • A sign up form should offer an incentive, such as a discount, to increase opt in rates.
  • Always publish a discount code in the form’s success message to reduce buyer friction.
  • Segmentation groups people by defined criteria such as new subscribers or potential purchasers.
  • Campaigns are one time blasts while flows are automated sequences that compound over time.
  • Welcome series educate new customers about products and brand values to build trust.
  • Abandoned cart flows recover potentially lost sales by addressing common concerns.
  • Deliverability depends on engaged audiences, limited links, and clean list hygiene.
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Questions & Answers

Q: How do I install Klaviyo on a Shopify store and what setup steps are essential?

To install Klaviyo on Shopify, add the Klaviyo app from the Shopify App Store and complete the integration. Set up a sender address compliant with anti spam laws and connect a customer service email to handle replies. Then design signup forms, configure the discount offer, and prepare the initial flows. This creates a foundation for targeted emails and automation.

Q: What is the difference between a list and a segment in Klaviyo, and why does it matter?

Lists are broad containers of people who have joined your emails, while segments are dynamic groups based on specific criteria like sign up timing or behavior. Understanding this helps you target campaigns more precisely, sending messages to new subscribers or those who have shown intent, rather than blasting your entire audience.

Q: Why is offering a discount code in a sign up form important, and how should it be delivered?

Offering a discount increases opt in rates by providing immediate value to new subscribers. The discount code should be included in the sign up form’s success message so subscribers receive it instantly, avoiding delays that could lead to lost conversions and frustrated customers.

Q: What are the main email flows you should set up in Klaviyo for a Shopify store?

The key flows are a Welcome series to educate new customers about products and branding, and an Abandoned cart flow to recover potentially lost sales. These flows operate automatically, allowing you to engage customers at critical moments with tailored messages and reduce friction in the buying process.

Q: How can you improve email deliverability and avoid spam traps when using Klaviyo?

Improve deliverability by focusing on highly engaged lists, keeping the number of links reasonable, and avoiding over emailing. Regularly review deliverability metrics, unsubscribe rates, and spam complaints to maintain a healthy sender reputation and ensure your messages reach the inbox.

Q: What makes automation more effective than frequent one off campaigns?

Automation compounds over time by continuously engaging subscribers with relevant content at optimal moments. Flows like Welcome and Abandoned cart scale with your list and help nurture relationships, which leads to higher long term performance compared to sporadic campaigns that may not reach the right people.

Q: What should you consider when migrating from MailChimp to Klaviyo?

Migration should be approached carefully to avoid harming domain authority and data integrity. It is advised to plan the move with care and consider expert assistance to manage data transfer, list hygiene, and deliverability during the transition, ensuring continued performance and compliance.

Q: What example topics should you cover in a Welcome flow to build trust?

A Welcome flow should educate subscribers about your products and brand values, address common concerns, and set expectations for future emails. It should establish authority in your niche and create an emotional connection, encouraging subscribers to explore products and consider future purchases.

Summary & Key Takeaways

  • This video guides beginners through installing Klaviyo on Shopify and verifying the sender address to comply with anti spam laws. It emphasizes choosing a platform with strong Shopify integration and discusses the importance of brand aligned templates and forms. It also covers list and segment concepts to target messages effectively.

  • The tutorial highlights core flows to automate customer contact, including Welcome and Abandoned cart, and explains why automation yields higher leverage than one off campaigns. It warns against migrating from MailChimp without expert support due to potential domain issues and data privacy concerns.

  • Practical tips include creating a discount code for sign up, using a persuasive success message, and maintaining list hygiene to improve deliverability. The presenter stresses that high engagement audiences yield better open and click rates and recommends focusing on flows over excessive campaigns.


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