How to follow up cold emails for more responses

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May 20, 2020
by
Patrick Dang
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How to follow up cold emails for more responses

TL;DR

Follow up with four emails total, spacing each between three and seven days, to dramatically increase response rates. Each follow-up restates the value and invites a meeting rather than re-sell from scratch. If no response after the fourth, revise the original email or adjust targets before retrying.

Transcript

  • In this video, you're gonna learn exactly how to dramatically increase your cold email response rates by learning how to follow up. (bright instrumental music) Hey, what's going on everybody? It's Patrick Dang here. Now, welcome to my channel where we're gonna talk about all things sales, marketing, and entrepreneurship. Before we go ahead and ge... Read More

Key Insights

  • The goal of cold emailing is to get a meeting with the prospect, not a full sale in the first email.
  • A four-email outreach sequence is used to maximize response rates, with three to seven day gaps between emails.
  • Email two and subsequent emails should remind the prospect of the value and include a calendar link when possible.
  • If there is no response after the first follow-up, a third and fourth follow-up are used to try to re-engage.
  • Each follow-up should not recreate a full sales pitch, but remind and reframe the value proposition steadily.
  • The method benefits from not giving up after the first email and iterating on the approach.
  • A realistic example in the video shows a cumulative rise in response rate across follow-ups, ending around 18 percent in a campaign.
  • If the campaign fails, revert to the original email and re-target or adjust the offer before retrying the sequence.
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Questions & Answers

Q: What is the primary objective of a cold email outreach according to the video?

The primary objective is to get a meeting with the potential customer, either by phone or in person. This means the first email should aim to pique interest and invite a meeting rather than attempting to sell all offerings at once. This framing guides the structure of the entire four-email sequence.

Q: How many emails are recommended in the outreach sequence?

The video recommends a four-email campaign in total. The structure involves one initial pitch email followed by three follow-ups. This sequence is designed to gradually increase the chance of a response, with each subsequent email reinforcing the value and encouraging scheduling.

Q: What is the recommended time gap between follow-up emails?

Follow-up emails should be spaced three to seven days apart. This window balances giving prospects time to respond with not appearing too pushy, enabling a progressive reminder of the value and a reminder to schedule a meeting.

Q: What should email two focus on according to the guidance?

Email two should be a first follow-up that reinforces the value offered and asks if it still makes sense to talk. It should include a clear call to action such as scheduling a time on a calendar and may reference how the value can be delivered.

Q: What should be included in follow-up emails to make scheduling easier?

Follow-ups should include a scheduling link or an invitation to share availability. The videos emphasize placing a calendar link in the message so the prospect can easily book a time, reducing friction in moving toward a meeting.

Q: What should you do if a campaign does not receive responses after the first follow-up?

If there is no response after the first follow-up, a second follow-up is sent, and then a third follow-up a few days later. Each follow-up should paraphrase the core message and offer a way to schedule a meeting, without rewriting the entire sales pitch.

Q: How should the final follow-up be handled, according to the strategy?

The final follow-up should restate the same core message in a different form and offer scheduling options again. It closes the sequence by giving the prospect another chance to engage, while keeping the message concise and value-focused.

Q: What does the video imply about tracking results and iterating?

The video implies that response rates accumulate over the four-email sequence and that you should reassess after a campaign if results are not satisfactory. If the campaign underperforms, revise the original email, adjust the target audience, and retry the sequence to improve outcomes.

Summary & Key Takeaways

  • A four-email follow-up sequence is recommended to improve cold email responses, with three to seven days between messages. The goal is to secure a meeting, not to push a full sale in the first contact.

  • Follow-ups should summarize the value offered and include a calendar link or scheduling option to simplify booking a meeting.

  • If a campaign underperforms, revert to the original approach, tweak the email, or adjust who you’re targeting before trying again.


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