[SOLVED] ERROR CODE 5665: Amazon Must Approve Your Brand Before You Can Use It To List Products

TL;DR

Learn how to resolve error code 5665 when uploading a listing on Amazon by providing necessary brand information and contacting seller support.

Transcript

when uploading a listing are you receiving the error code five six six five my name is Sidney Harris if my Amazon guy and today I'll show you how to solve this problem when you receive this error it says Amazon must approve your brand before you can use it to look this products brand should be registered through brand registry but if your brand is ... Read More

Key Insights

• 👨‍💻 Error code 5665 occurs when uploading a listing on Amazon and is related to branding issues.
• ❓ Brand approval through brand registry or obtaining an exception from seller support is necessary to resolve this error.
• 🛀 When contacting seller support, provide the brand name, images showing branding on product or packaging, and batch ID if applicable.
• 👨‍💻 Attaching product and packaging images displaying branding is crucial in enabling successful listing uploads without error code 5665.
• ❓ Brand registry eligibility is not required for resolving this error; exceptions can be obtained for brands not eligible for brand registry.
• 🥳 Amazon may take a couple of days to respond and investigate the error, but you can follow up by calling them for faster assistance.

Questions & Answers

Q: How can I solve error code 5665 when uploading a listing on Amazon?

To resolve this error, you should contact seller support and provide them with the brand name used, images displaying branding on the product or packaging, and the batch ID if applicable. Additionally, mention that you have brand registry and ask them to enable uploading without the error code.

Q: What is required in the images showing branding for resolving error code 5665?

The images should clearly display the branding either on the product or packaging, and it must be permanently affixed. When contacting seller support, make sure to attach three to four pictures of your product and packaging that demonstrate the branding.

Q: Is brand registry necessary to resolve error code 5665?

Brand registry is not mandatory for resolving this error. If your brand is not eligible for brand registry, you can request an exception from seller support by providing the required brand information and images displaying branding on the product or packaging.

Q: How long does it typically take for Amazon to respond to a support request about error code 5665?

Amazon's response time for investigating this issue may vary, and it could take a couple of days for them to get back to you. If you need a quicker resolution, you can opt to follow up by calling seller support using the phone option provided in the support request.

Summary & Key Takeaways

• Amazon requires brand approval before using it to list products, which can be obtained through brand registry or an exception from seller support.

• To resolve error code 5665, contact seller support with the brand name, images showing branding on product or packaging, and batch ID if applicable.

• Attach product and packaging images showing branding when contacting seller support to enable the ability to upload listings without the error code.