It's Always the UPC Field - How we Fixed 🔨 Parentage for eLhook | Summary and Q&A

TL;DR

Learn how to solve data issues in Seller Central by filling in the UPC field instead of leaving it blank, which can cause various problems.

Key Insights

• 🍃 Filling in the UPC field instead of leaving it blank can solve data issues in Seller Central.
• 💀 Troubleshooting parentage by creating a new SKU and using template upload is recommended.
• 👂 Downloading a full category listing export can help back up your data and troubleshoot issues.
• 👂 Filing a ticket with Amazon support can enable the category listing export report.

Transcript

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Questions & Answers

Q: How can filling in the UPC field solve data issues in Seller Central?

Filling in the UPC field instead of leaving it blank in the GTIN field can prevent various data problems, such as description field updates and parentage build issues. This can be done through a partial template upload.

Q: Why is manual parentage changes in Seller Central not recommended?

Manual parentage changes in Seller Central can easily cause serious issues. It is advised to create a new SKU and use template upload for parentage fixes to avoid any potential problems.

Q: How can I download a full category listing export in Seller Central?

To download a full category listing export, go to Seller Central, hover over Inventory, and click on Inventory Reports. Look for the category listings report and enable it by filing a ticket with Amazon support.

Q: How can I get technical support for data problems in Seller Central?

You can book a coaching call with My Amazon Guy, a company that offers various coaches specializing in different subjects. They also have account directors and catalog experts who can provide support.

Summary & Key Takeaways

• Filling in the UPC field instead of leaving it blank in the GTIN field can solve data problems in Seller Central.

• Doing a partial template upload and adding the UPC to the field can often fix issues like description field updates and parentage build problems.

• Troubleshooting parentage by creating a new SKU and using template upload is recommended over manual changes in Seller Central.