How to Network Using RSA Conference Connect

TL;DR

RSA Conference Connect helps attendees discover relevant people, sessions, and sponsors through machine learning recommendations that adapt to event activity. Attendees can favorite matches, hold multiple chats, request calendar-based meetings, manage invitations, update profile interests to refine results, and revisit conversations through the messaging center available across the event website.

Transcript

At this year's RSA Conference, we are providing attendee networking matches as well as session and sponsor recommendations throughout the event website. These recommendations are powered by sophisticated machine learning, so they will update as you engage and interact with the event. Let's take a quick look at how it works. For the first part of th... Read More

Key Insights

• Machine learning powers recommendations for attendees, sessions, and sponsors across the RSA Conference event website. The suggestions update as users navigate, interact, and engage with event content, allowing the system to refine what it presents throughout the conference experience.
• The Recommended for You carousel combines attendee matches with session suggestions. Users can browse additional cards, open detailed information, or select See All to view the complete recommendation set and narrow it using search or criteria displayed on the left side.
• Attendee recommendation cards provide networking actions directly from the carousel. Hovering reveals match details and controls for favoriting, chatting, and scheduling meetings, while an expanded window also displays interests and similar attendees related to the selected person.
• The chat function supports multiple simultaneous conversations. Selecting the chat icon opens a window in the bottom-right area, and users can keep several chat windows open while communicating with different attendees during the conference.
• Meeting scheduling begins with an available calendar time slot. Organizers can add an online meeting link, invite colleagues or other participants, include an agenda, and submit the request for every participant to approve or decline by email.
• Accepted meetings generate another email notification containing an attachment for adding the event to an Outlook calendar. The My Meetings area tracks requested, confirmed, canceled, and actionable meetings, including invitations that the attendee can accept or decline.
• Profile interests influence the recommendations generated by the machine learning engine. Attendees can edit profile information, add a photo, select or deselect interests, and save the changes so the system can refine subsequent matches.
• The messaging center is accessible from every event website page through an icon in the bottom-right corner. It collects one-on-one conversations and meeting requests, while a numbered circle on the icon signals that a new notification is available.

Questions & Answers

Q: How do I find networking recommendations in RSA Conference Connect?

Navigate to a page containing a recommendations carousel, such as the Innovations page, and scroll to Recommended for You. The carousel displays a mixture of attendee and session recommendations. You can move through the available cards or select See All to open the complete collection, then use the search field or the criteria on the left to narrow the results.

Q: How does RSA Conference Connect personalize recommendations?

RSA Conference Connect uses machine learning to recommend attendees, sessions, and sponsors throughout the event website. The recommendations update according to how you navigate, interact, and engage with the event. Separate homepage carousels can reflect your journey, registration answers, attendees with similar profiles and interests, and people who have viewed your profile.

Q: How can I review an attendee match before contacting them?

Hover over an attendee recommendation to view more details about the match and access the favorite, chat, and Schedule Meeting controls. Selecting the recommendation opens a larger window where you can review the attendee's interests and see similar related attendees. The expanded view also lets you favorite the person, start a chat, or schedule a meeting directly.

Q: How do I chat with attendees through RSA Conference Connect?

Hover over an attendee recommendation and select the chat icon. A chat window opens in the bottom-right area of the website. You can open multiple chat windows and maintain several conversations at the same time. Previous one-on-one chats remain available through the messaging center, which appears in the bottom-right corner on every page of the event website.

Q: How do I schedule a meeting with another conference attendee?

Select Schedule Meeting from an attendee recommendation or expanded attendee page. On the calendar, choose an available time slot, then add any useful details, such as an online meeting link. You can also select colleagues or other participants and include an agenda before choosing Request Meeting. Every participant then receives an email inviting them to approve or decline.

Q: What happens after an RSA Conference meeting request is sent?

All selected participants receive an email containing a link that allows them to approve or decline the meeting request. After a participant accepts, another email notification is sent with an attachment for adding the meeting to an Outlook calendar. Meeting requests also appear in the platform, and their status can be reviewed in the My Meetings area.

Q: How can I improve my attendee matches in RSA Conference Connect?

Open My Profile and select Edit Profile and Interests. From that page, you can update your profile information, add a photo, and select or deselect interests according to the matches you want the system to provide. After making changes, select Save. The machine learning engine will then use the revised information to refine your recommendations.

Q: Where can I manage favorites, meetings, and message notifications?

My Favorites contains every attendee you have starred, providing quick access for later chats or meeting requests. My Meetings displays requested, confirmed, canceled, and pending meetings, including invitations you can accept or decline. The messaging center, available on every page, stores one-on-one chats and meeting requests, and a numbered circle appears on its icon when a notification arrives.

Summary & Key Takeaways

• RSA Conference Connect presents machine learning recommendations for attendees, sessions, and sponsors throughout the event website. Suggested results update as attendees navigate and engage with the conference. Recommendation carousels provide quick access to profiles and sessions, while a See All page offers search tools and filtering criteria for narrowing the available matches.

• Attendee recommendations include profile details, shared interests, and related people. Users can favorite attendees, start chats, or schedule meetings from recommendation cards and expanded profile windows. Multiple chat windows can remain open simultaneously, allowing attendees to manage several conversations while continuing to explore relevant sessions, sponsors, and networking opportunities across the website.

• Meeting requests use a calendar with available time slots and optional fields for online meeting links, additional participants, and agendas. Invitees receive email requests to approve or decline. Favorites, meetings, profile interests, chats, and notifications are managed through dedicated areas, while the persistent messaging center provides access from every event website page.