"How to Build Better Rapport For Better Research Interviews"
Hatched by Glasp
Aug 31, 2023
3 min read
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"How to Build Better Rapport For Better Research Interviews"
Building rapport is a crucial aspect of conducting effective research interviews. It helps to establish a connection with the interviewee, fosters open and honest communication, and ultimately leads to obtaining valuable insights. In this article, we will explore some strategies for building better rapport in research interviews.
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Be a good host: Just like hosting a dinner party, think of each research meeting as an opportunity to make the interviewee feel comfortable and welcome. Create a warm and inviting environment by greeting them with a friendly smile, offering them a beverage, and making small talk to break the ice. This sets the tone for the interview and helps the interviewee feel at ease.
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Figure out the status: Understanding someone's status and setting your own to complement theirs is a powerful way to build rapport. Status can be thought of as the perceived social standing or authority that an individual holds. By quickly identifying the interviewee's status, whether they are an expert in their field or a novice, you can adjust your approach to match their level. This shows respect and helps to establish a sense of equality, which in turn encourages open and honest communication.
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Remember the Seesaw Principle: Status isn't fixed and can be influenced during the course of the interview. You can lower someone's status by raising your own, such as by showcasing your expertise or knowledge on a certain topic. On the other hand, you can raise someone's status by showing genuine interest in their experiences, opinions, and expertise. By practicing the Seesaw Principle, you create a balanced dynamic that fosters rapport and encourages the interviewee to open up.
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Focus on the other person: While gathering information is the primary goal of a research interview, it's important to remember that building rapport is just as crucial. Show genuine interest in the interviewee's thoughts, experiences, and perspectives. Ask open-ended questions that allow them to share their insights in-depth. Listen actively, nod, and maintain eye contact to demonstrate that you value their input. This not only helps to build a connection but also encourages the interviewee to provide more detailed and valuable responses.
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Beware of external factors: It's important to be aware of external factors that may affect rapport during the interview. For example, distractions in the environment, such as noise or interruptions, can disrupt the flow of conversation and hinder rapport-building efforts. Ensure that you choose a quiet and comfortable location for the interview, free from potential disturbances. Additionally, be mindful of your body language, tone of voice, and facial expressions, as these non-verbal cues can greatly impact how the interviewee perceives your engagement and interest.
In conclusion, building rapport is a critical aspect of conducting effective research interviews. By approaching each interview as a host, understanding and adjusting status, practicing the Seesaw Principle, focusing on the interviewee, and being mindful of external factors, you can create a comfortable and welcoming environment that encourages open and honest communication. These strategies will not only help you gather valuable insights but also foster strong rapport with the interviewees.
Actionable Advice:
- Prepare for each interview by researching the interviewee's background and expertise. This will help you tailor your approach and questions to match their status, building rapport from the start.
- Practice active listening techniques, such as summarizing or paraphrasing the interviewee's responses. This shows that you are fully engaged and interested in their perspective, strengthening rapport.
- Reflect on your own body language and non-verbal cues during the interview. Be aware of any signals that may unintentionally communicate disinterest or lack of engagement, and make necessary adjustments to maintain rapport.
Remember, building rapport is not just about obtaining information; it's about establishing a connection and creating a comfortable space for open and honest dialogue. By implementing these strategies, you can build better rapport in your research interviews and ultimately gather more valuable insights.
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