Is Trump a good negotiator? | Chris Voss and Lex Fridman

TL;DR

"That's right" is a key phrase in negotiations, signaling agreement and understanding, and is crucial in building bonds with others.

Transcript

I'd go in a room with Putin you would go I would yeah a thousand percent I get it that's right Adam that's right well first you would give him a that's right probably ah getting a given us to see see that and here's the issue that trips everybody up in negotiations the difference between hearing and speaking the same words are vastly different and ... Read More

Key Insights

• 🗯️ "That's right" is a powerful phrase in negotiations, creating a sense of agreement and understanding.
• 🗯️ Donald Trump's ability to elicit "that's right" responses from his followers showcases his persuasive communication skills.
• 🇰🇵 Trump's negotiation history, especially with North Korea, raises doubts about his effectiveness in making successful deals.
• 💁 Psychology should be informed by real studies and neuroscience to have credibility and avoid oversimplification.
• 🏷️ Labeling someone as a narcissist may prevent understanding and empathy, as it reduces them to a single classification.

Questions & Answers

Q: Why is the phrase "that's right" important in negotiations?

"That's right" signifies complete agreement and understanding, creating a strong connection between the speaker and listener. It shows that the listener perceives the speaker's words as accurate and insightful.

Q: How does Donald Trump use the phrase "that's right" to bond with his followers?

Trump's ability to generate "that's right" responses from his supporters enhances their sense of loyalty and belief in his ideas. It reinforces their perception that he is speaking the truth and hits the mark with his statements.

Q: Is Donald Trump a good negotiator?

While Trump may be a great marketer, his negotiation track record is not impressive. He tends to initiate negotiations with fanfare but often fails to follow through and make deals, leaving many wondering what happened.

Q: What impact does labeling someone as a narcissist have on understanding them?

Labeling someone as a narcissist or any psychological category can oversimplify their complexity as a human being. It can hinder empathy and understanding, as it allows for easy dismissal and ignores the person's individual experiences and emotions.

Summary & Key Takeaways

• "That's right" indicates unequivocal agreement and understanding in negotiations, creating a bonding moment between the speaker and listener.

• Donald Trump's ability to elicit "that's right" responses from his supporters showcases his effectiveness as a communicator.

• While Trump may be a skilled marketer, his negotiation track record is questionable, as seen in his dealings with North Korea.