Matt Galligan


9 Quotes

"In the App Store, app ratings are taken into account for search results, and top chart rankings. Apps that have a lot of ratings, and are rated positively are less prone to fluctuate in the app ranking charts and therefore more likely to hold their positions longer."
Matt Galligan
The right way to ask users to review your app | by Matt Galligan | Circa | Medium
"In search results, positive app ratings help an app appear higher in the results."
Matt Galligan
The right way to ask users to review your app | by Matt Galligan | Circa | Medium
"On a more personal note, when I see an app with a 3.5 star rating or below I’m hesitant to even install it, fearing a poor experience. I’d assume I’m not alone there."
Matt Galligan
The right way to ask users to review your app | by Matt Galligan | Circa | Medium
"Don’t interrupt someone’s experience."
Matt Galligan
The right way to ask users to review your app | by Matt Galligan | Circa | Medium
"Don’t ask for an app rating after your app has crashed. That’s just stupid."
Matt Galligan
The right way to ask users to review your app | by Matt Galligan | Circa | Medium
"Do delay asking for a rating until there’s a likely moment of constructive feedback (as you’ll read later), or a positive rating."
Matt Galligan
The right way to ask users to review your app | by Matt Galligan | Circa | Medium
"What we decided upon is that we would wait to present the ask until the user has opened the app at least 10 times, over the course of 3 distinct days. This means that we’re self-selecting into a smaller group — sure — but a group that’s more likely to give a positive rating."
Matt Galligan
The right way to ask users to review your app | by Matt Galligan | Circa | Medium
"The only way to becoming a 5-star app is to first have an excellent user experience. Once that first requirement is met, implementing a user-friendly feedback system such as the one above should help. Always put yourself in the shoes of your users."
Matt Galligan
The right way to ask users to review your app | by Matt Galligan | Circa | Medium

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