Setting goals is an essential aspect of any growth strategy. It provides direction, motivation, and a benchmark for success. However, it is crucial to set the right goals that align with the company's values and objectives. In the case of fitness app Strava, their approach to setting goals played a significant role in their growth and success.

Kazuki Nakayashiki

Hatched by Kazuki Nakayashiki

Sep 22, 2023

4 min read

0

Setting goals is an essential aspect of any growth strategy. It provides direction, motivation, and a benchmark for success. However, it is crucial to set the right goals that align with the company's values and objectives. In the case of fitness app Strava, their approach to setting goals played a significant role in their growth and success.

Strava, initially conceived as a social network for athletes, targeted avid cyclists who were passionate about fitness. They recognized the importance of building a community of like-minded individuals who shared a common interest. This community-led growth strategy proved to be instrumental in Strava's rise to popularity.

From the beginning, Strava incorporated the concept of leaderboards, inspired by online gaming. The leaderboard provided a ranking system for individuals who cycled a particular route, adding a competitive element to the app. What set Strava apart was its ability to link the virtual leaderboard to real-world physical activity. This combination of competition and community created a sense of camaraderie among users, who understood the significance of overcoming challenges and achieving personal bests.

David Belden, the first Strava user, exemplifies the dedication and commitment of the Strava community. With over 1,455.8 miles covered and nearly 40,000 meters climbed in 2019, Belden's consistent engagement with the app showcases the impact Strava had on its users. Initially, the majority of Strava users were male cyclists, reflecting the app's origins and target audience. However, Strava's annual report indicates a growing number of female users, with running becoming their preferred activity.

One fascinating aspect of Strava is the emergence of performance art within the app. Athletes have started creating routes that form images or messages when mapped. This creative expression not only showcases individuality but also fosters goodwill within the community. Strava users begin as individuals tracking their own activities but are encouraged to connect with friends and peers, pushing each other to go further and faster.

Strava's success is not limited to a specific region. With over 80% of its users located outside the United States, Strava has gained significant traction in countries like Brazil, France, Germany, and Japan. Brazil, in particular, stands out as a perfect society for Strava. Brazilians' sociability and love for sports, along with their inclination to exercise with family, make it an ideal market for the app.

Understanding user behavior and trends is crucial for any growth-oriented company. Strava's data revealed interesting insights, such as the notion of "quitters' week" in the second week of January. During this time, newly active users tend to give up on their fitness goals. Additionally, Strava's data-driven approach provides valuable information for potential monetization strategies. Options such as implementing a subscription-only service, leveraging user data for advertisers, or selling the company itself are all possibilities for Strava's future growth.

When it comes to setting goals for growth, Strava's success provides valuable lessons. The best approach is to set absolute goals that focus on metrics like the number of active users and a decrease in churned users. Absolute numbers are indicative of real growth and should be prioritized over superficial metrics. Furthermore, teams should take credit for their efforts rather than relying solely on external factors. For example, if a team successfully increases traffic to a lower converting country but fails to achieve signup goals, the growth strategy may not be as effective as anticipated.

It is also crucial to understand the nuances of metrics like activation rates. An activation rate is determined by the ratio of activated users to total users. To improve this metric, teams can either focus on increasing the number of activated users or expanding the user base. Both approaches have their merits, but a balanced strategy that considers both aspects is often the most effective.

In conclusion, Strava's journey from a niche community of avid cyclists to a global fitness app is a testament to the power of community-led growth and setting the right goals. By targeting like-minded individuals, incorporating competition and community, and expanding their user base globally, Strava has established itself as a prominent player in the fitness app market. As companies strive for growth, it is essential to prioritize absolute goals, take credit for efforts, and focus on metrics that truly reflect progress. With these principles in mind, businesses can emulate Strava's success and achieve sustainable growth in their respective industries.

Actionable advice:

  1. Prioritize absolute goals: Focus on metrics that directly indicate growth, such as the number of active users and a decrease in churned users. These metrics provide a clear benchmark for success.
  2. Take credit for efforts: Recognize the impact of your team's efforts and initiatives rather than relying solely on external factors. By attributing success to your actions, you can identify areas for improvement and drive future growth.
  3. Balance activation rates: Aim to improve activation rates by both increasing the number of activated users and expanding the user base. A holistic approach that considers both aspects will yield the best results.

In summary, Strava's success story offers valuable insights for companies looking to achieve growth. By combining a community-led approach, incorporating competition and creativity, and expanding globally, Strava has carved a niche for itself in the fitness app industry. By setting the right goals, taking credit for efforts, and prioritizing meaningful metrics, businesses can emulate Strava's success and drive sustainable growth.

Sources

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