The Hierarchy of Marketplaces: How to Succeed in a Crowded Space

Kazuki

Hatched by Kazuki

Aug 30, 2023

3 min read

0

The Hierarchy of Marketplaces: How to Succeed in a Crowded Space

Introduction:

In today's competitive business landscape, marketplaces have become a popular model for entrepreneurs looking to connect buyers and sellers. However, not all marketplaces are created equal. To truly succeed, you need to understand the hierarchy of marketplaces and focus on creating enduring value for your users. In this article, we will explore the different levels of marketplaces and provide actionable advice on how to thrive in this space.

Level 1: Finding Your Niche

When starting a marketplace, it's natural to want to target a large market. However, going after too big a market can be overwhelming and lead to a lack of focus. Instead, look for a cross-section of your target audience that is retaining the best and double-down on that use case or market. By narrowing your focus, you can better understand your users' needs and provide a more tailored experience.

The key to winning in the marketplace game is making your buyers and sellers meaningfully happier than any substitute. Gross Merchandise Volume (GMV), often seen as a measure of success, is actually a vanity metric that doesn't capture the true value you are creating. Instead, focus on happiness as your moat. Happy users are loyal users, and they will drive the growth of your marketplace.

Actionable advice:

  • 1. Prioritize quality growth over vanity growth: Instead of chasing numbers, focus on increasing the average level of happiness per transaction. By pursuing happiness, you will naturally achieve growth.
  • 2. Choose the right market: If you're worried about choosing too small a market, you're probably on the right track. Just make sure it's not a dead end. The best marketplace founders know which opportunities to pursue and how to sequence their growth.
  • 3. Measure Net Revenue Retention: While not a perfect measure of happiness, it is the best single measure to gauge user satisfaction. Keep a vigilant eye on this metric and make adjustments to ensure ongoing happiness.

Level 2: Embracing the Vision

In order to stand out in a crowded marketplace landscape, it's essential to have a clear vision and a deep conviction in where the world is going. The world is becoming more open-source-everything, and as entrepreneurs, we should strive to open-source everyone's learnings. This vision sets the foundation for success.

Venture capital is often seen as a game of investing in consensus ideas. However, true success lies in investing in non-consensus ideas that have the potential to disrupt the market. These ideas may seem crazy at first, but they hold the key to unlocking new opportunities and creating groundbreaking solutions.

Actionable advice:

  • 1. Embrace the crazy: Don't be afraid to pursue ideas that may seem nuts. Non-consensus ideas often hold the most potential for success. Trust your instincts and have the courage to go against the grain.
  • 2. Foster an open-source mindset: Share knowledge and learnings with others in the industry. Collaboration and transparency will help drive innovation and create a supportive ecosystem for internet entrepreneurship.
  • 3. Continuously invest in non-consensus ideas: Challenge the status quo and constantly seek out opportunities that others may overlook. By investing in non-consensus ideas, you position yourself as a pioneer in the marketplace landscape.

Conclusion:

In the ever-evolving world of marketplaces, success lies in understanding the hierarchy and focusing on creating enduring value for your users. By prioritizing happiness over scale, choosing the right market, and measuring user satisfaction, you can build a marketplace that stands out from the competition.

Additionally, embracing a clear vision and investing in non-consensus ideas will set you apart from the crowd and position you as an industry leader. As the world becomes more open-source, remember to share knowledge and collaborate with others to drive innovation and support internet entrepreneurship.

So, whether you're just starting your marketplace journey or looking to take your existing platform to new heights, remember that the key to success lies in understanding the hierarchy, embracing unique ideas, and prioritizing user happiness.

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