Captivating Users and Shaping the Future: Insights from Product-Minded Founders and OpenAI's Sam Altman


Hatched by Glasp

Sep 28, 2023

2 min read


Captivating Users and Shaping the Future: Insights from Product-Minded Founders and OpenAI's Sam Altman


In the world of product development and artificial intelligence, understanding human psychology is crucial. The success of a product relies on how users feel while using it, rather than just meeting their needs. This article combines insights from product-minded founders and an exclusive interview with OpenAI's Sam Altman to explore the importance of emotional experiences, habit formation, and the potential of artificial general intelligence (AGI) to revolutionize industries.

Understanding Users' Emotional Experiences:

Founders need to have a clear vision of the emotional experiences they want to evoke in users. It is not enough to focus on what users want or need; the key is to obsess over how they feel. Emotional payoff plays a significant role in product usage, and understanding this can lead to the creation of habit-forming and entertaining products.

Creating Habits and Capturing the Monopoly of the Mind:

Habit formation is a powerful competitive advantage for any product. When users develop a habit around a particular product, they are less likely to consider alternatives. By satisfying user needs and ensuring sufficient frequency of use, founders can capture the monopoly of the mind. Incorporating triggers, actions, variable rewards, and investments can help create habit-forming products.

The Role of Storytelling and Simplicity:

Founders should adopt storytelling techniques to engage users emotionally. Good stories evoke both rational and emotional responses, making users feel that the product is essential in their lives. Simplicity is also crucial in changing user behavior, as people tend to follow the Law of Least Effort. Designing products that simplify problem-solving or fulfill existing desires can lead to increased adoption.

The Potential of Artificial General Intelligence:

While AGI may not be imminent, it is essential to contemplate its potential impact. AGI systems could go beyond replacing existing technologies and offer entirely new and exciting experiences. OpenAI's focus on pushing the Overton Window on AGI allows for healthy and important discussions about its governance, access, and profit-sharing.

Actionable Advice:

  • 1. Understand and engineer for the emotional experiences users desire when using your product.
  • 2. Design products that simplify problem-solving or fulfill existing desires to change user behavior.
  • 3. Stay ahead of the curve by envisioning future possibilities beyond current technologies and trends.


The insights from product-minded founders and OpenAI's Sam Altman emphasize the significance of understanding human psychology, creating habit-forming experiences, and anticipating the potential of AGI. By prioritizing emotional experiences, simplicity, and long-term vision, founders can build products that captivate users and shape the future of technology.

(Note: The content has been combined and rephrased to create a cohesive article. The individual sources have not been explicitly mentioned.)

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