EmblemHealth's Adele Balboni on Using Social Recognition as a Culture Driver

TL;DR

Work Human's Bravo program enhances employee recognition and aligns with company values, driving a culture of recognition.

Transcript

well the program um we named it Bravo and every employee within the organization has access to give Bravo Awards and um the you know we used to have two separate programs and one piece of the organization didn't even have a program so when work human came on board we were able to harm harmonize our program and um allow all employees to recognize an... Read More

Key Insights

• ❓ Bravo program promotes a culture of recognition and appreciation among employees, aligning with company values.
• 🔨 Inclusion Advisor tool helps in reducing bias in communication and encourages thoughtful messaging.
• 🥺 Utilization of tools like Bravo and Inclusion Advisor leads to increased employee engagement and participation in organizational initiatives.
• 🫥 Acknowledging employees for exhibiting desired behaviors tied to company goals can positively impact the bottom line.
• 🎚️ Work Human's program harmonizes all recognition initiatives under one platform, ensuring all employees across levels are appreciated.
• ☠️ The impact of the Bravo program and Inclusion Advisor tool on employee morale is evident through high engagement survey participation rates.
• ⚾ Emphasizing recognition based on company values can drive desired behaviors and eventually contribute to operational success.

Questions & Answers

Q: How does the Bravo program contribute to developing a culture of recognition?

The Bravo program allows all employees to recognize their peers, promoting a culture of appreciation and alignment with company values. It helps in acknowledging desired behaviors that contribute to organizational goals.

Q: What is the significance of the Inclusion Advisor tool in communication?

The Inclusion Advisor tool aids in reducing bias in messages by prompting employees to rethink their communication approach. It encourages mindful messaging both in written and verbal interactions, thereby fostering inclusivity and diversity.

Q: Can you explain how the Bravo program has impacted employee engagement?

The Bravo program has seen an impressive 82% participation rate in the engagement survey, indicating its positive impact on employee engagement levels. By empowering employees to recognize each other, it boosts morale and motivation.

Q: How does the Inclusion Advisor tool aid in promoting inclusive communication?

The Inclusion Advisor tool prompts employees to reconsider their messaging to ensure inclusivity and diversity. It encourages individuals to communicate in a manner that is respectful, mindful, and free from bias, fostering an inclusive work environment.

Summary & Key Takeaways

• Bravo program consolidates and harmonizes employee recognition initiatives across the organization, fostering a culture of appreciation.

• Employees can recognize peers at any level, aligning recognition with company values of Empower, Deliver, and Do It Together.

• Inclusion Advisor tool, introduced recently, helps in reducing bias in communication and encourages thoughtful messaging.