GoTo's Christine Grant on how recognition scales culture globally | Summary and Q&A

July 26, 2023
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GoTo's Christine Grant on how recognition scales culture globally


Recognition is a crucial aspect of company culture, promoting employee engagement and fostering a sense of belonging.

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Questions & Answers

Q: How does recognition contribute to employee engagement and company culture?

Recognition plays a pivotal role in employee engagement and company culture by acknowledging and valuing employees' contributions and fostering a sense of belonging within the organization. It motivates employees to perform better, strengthens team dynamics, and promotes a positive work environment where individuals feel appreciated.

Q: What are some benefits of having a strong recognition program?

A strong recognition program provides several benefits, including increased employee morale and job satisfaction, reduced turnover rates, enhanced teamwork and collaboration, improved productivity, and a positive impact on overall company culture. It creates a sense of value and appreciation, motivating employees to go above and beyond in their roles.

Q: How does the recognition platform integrate seamlessly with existing systems?

The recognition platform seamlessly integrates with existing systems, relieving concerns about extra bandwidth and workload for teams such as payroll, finance, and IT. Its seamless integration eliminates the need for additional work or worries about system compatibility, allowing employees to focus on their core responsibilities and maximizing efficiency.

Q: How does recognition support a culture of belonging and diversity?

Recognition supports a culture of belonging and diversity by providing visibility and appreciation for employees' diverse perspectives, activities, and contributions. It recognizes the efforts of employee resource groups (ERGs) in organizing events, workshops, and discussions, fostering an inclusive environment where all employees feel valued and supported.

Q: Why do boomerang employees often cite culture as a reason for returning to the company?

Boomerang employees, those who leave the company and later return, often cite the company's culture as a significant factor in their decision. The strong emphasis on recognition, along with the company's values and goals, creates a positive and engaging work environment that employees are drawn back to. The recognition they receive reinforces their belief in the company's culture, leading to their return.

Summary & Key Takeaways

  • Recognition is deeply embedded in the company's culture and is vital for driving values and employee experiences.

  • Engagement surveys consistently show high response rates for recognition, contributing to a positive company culture.

  • The recognition platform has achieved a 95% engagement rate, proving its effectiveness in a fully remote global organization.

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