SSOE's Jennifer Wuertz on recognition as a recruiting and retention tool | Summary and Q&A

TL;DR

Implementing a recognition platform like Work Human has helped SSOE, a global consulting organization, foster a culture of gratitude and collaboration, leading to improved talent attraction, higher employee engagement, and increased retention.

Key Insights

• 🥺 Leading with gratitude and recognition can significantly impact employee satisfaction, engagement, and retention.
• 💦 Clear visibility into recognition behaviors and peer-to-peer recognition can foster a collaborative and inclusive work environment.
• ✊ Providing equal recognition and purchasing power across a global organization boosts employee morale and avoids disparities.
• 🥐 The implementation of a recognition program can be an effective tool in talent attraction and retention, positively influencing the overall ROI.
• 💦 Recognizing and celebrating employees' personal milestones can further enhance engagement and create a holistic work-life balance.
• 😵 Collaboration is an essential value for organizations working in cross-functional teams, and recognition programs can strengthen this value.
• 🥺 Recognition serves as a motivator and reinforces positive behavior, leading to increased employee engagement and satisfaction.

Transcript

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Questions & Answers

Q: How has the implementation of the Work Human platform helped SSOE improve talent attraction and retention?

SSOE has seen a significant increase in employee retention, with new hires being four times more likely to stay through the first year due to the recognition they receive.

Q: Why is collaboration an essential value for SSOE, and how does the recognition program support it?

Collaboration is crucial for SSOE's project delivery and cross-functional teams. Nearly 60% of recognition moments are tied to collaboration, helping the organization deliver on its core values and vision.

Q: How has the recognition program impacted employee engagement at SSOE?

SSOE has observed that higher levels of recognition correlate with improved employee engagement. Recognition acts as a motivator and reinforces positive behavior, contributing to a more engaged workforce.

Q: What are some future plans for SSOE's recognition program?

SSOE aims to expand the platform's features to include the celebration of life events, allowing employees to share and recognize personal milestones. This encourages employees to bring their whole selves to work and fosters a supportive culture.

Summary & Key Takeaways

• SSOE implemented the Work Human platform in 2016 to consolidate and improve its recognition program by providing clear visibility into why people are being recognized and encouraging peer-to-peer recognition.

• The platform's transparency and ability to provide equal recognition and purchasing power to employees worldwide have been significant factors in its success.

• SSOE plans to continue expanding the platform's features to celebrate life events and enable employees to bring their whole selves to work.