Good Product Reviews and Dealing with the Negative Reviews - My Amazon Guy FBA Weekly Q&A 08.23.2022

TL;DR

Weekly Amazon experts answer Amazon seller questions, offering tips and insights.

Transcript

so so so so what two woof what uh do so so so so so step me hello everybody welcome to my amazon guy live q a tuesdays with faith faith is your muted faith unmute yourself surprise that was your first test of the day amazon sellers to see if you could read my lips jason could so he passed we're here every tuesday at five eastern two o'clo Read More

Key Insights

• 📜 Escalate Amazon compliance document issues for resolution.
• 👤 Use placeholder phone numbers for new client user access accounts.
• 🏆 Ensure alignment between test documents and product details for supplier acceptance.
• ☠️ Proactive customer service aids in reducing return rates.
• 🤨 Reports for changing product categories can be raised with Seller Support.
• 🎨 Seek professional advice for product design patent infringements.
• ❓ Utilize course offerings to enhance PPC expertise.
• 🫒 Weekly live sessions provide actionable insights for Amazon sellers.

Questions & Answers

Q: How can I deal with Amazon not accepting compliance documents?

Escalate the issue through seller support, verify document accuracy, or seek additional verification.

Q: When accepting user access for new clients, why might the platform request a phone number?

Utilize a business email to create accounts and use a placeholder phone number for verification.

Q: Best approach for negotiating with Chinese suppliers in a fluctuating environment?

Ensure test documentation is accurate, match with products, and investigate discrepancies for acceptance.

Q: Is there a way to reach out to customers who've returned a product on Amazon?

Communication post-return might not be possible; focus on proactive customer service to minimize returns.

Q: How can I change a product category on Amazon?

An automated system assigns categories, request category changes through Seller Support for review.

Summary & Key Takeaways

• Weekly live Q&A sessions for Amazon sellers to ask questions and get expert advice.

• Experts share insights on Amazon SEO, PPC, product listings, supply chain, and legal aspects.

• Detailed responses cover seller issues like listing reviews, changes, PPC strategies, and more.