#RecognizeThis: Creating an Inclusive Culture with Micro-coaching at Merck

TL;DR

Merck is creating a more human workplace culture by leveraging recognition programs and technology to foster inclusivity and empower employees.

Transcript

meditation was okay but that thought you had when companies work human people stay through anything your quick thinking saved us you saw something it changed everything you may think we don't see you but i'm so glad you were the one in the room with me when people are recognized they feel seen they feel they belong good job because without the huma... Read More

Key Insights

• 💦 Work is more than transactions; it is an opportunity to align jobs with passion and purpose.
• 🥰 HR plays a vital role in creating a human workplace where employees feel recognized and valued.
• ❓ Merck's recognition program, Inspire, leverages technology and AI to promote inclusive recognition moments.
• 🛟 Technology can serve as a positive interruption, prompting employees to reflect on their actions and communication.
• 💦 The aim is to create a learning culture that extends beyond the recognition program and fosters a more inclusive work environment.
• ☠️ Merck's recognition program has achieved high adoption rates and a significant number of recognition moments.
• 🆘 Inclusion advisor helps employees write more inclusive recognition messages through gentle suggestions.

Questions & Answers

Q: What is the role of HR in creating a more human workplace?

HR plays a crucial role in implementing programs and initiatives that enable employees to feel seen, valued, and appreciated in the workplace. They can create systems, practices, and policies that support talent development and recognition.

Q: How does Merck's recognition program contribute to diversity and inclusion efforts?

Merck's recognition program, Inspire, encourages employees to recognize their peers and demonstrate inclusive behaviors. The program's inclusion advisor uses AI to provide feedback on recognition messages, promoting more inclusive and mindful communication.

Q: How does technology facilitate a culture of recognition?

Technology, such as Merck's recognition program, allows for real-time recognition, social celebration, and inclusivity. It helps employees reflect on their actions and prompts them to consider whether their recognition messages are inclusive and effective.

Q: Can recognition moments extend beyond the program itself?

Yes, employees can apply the lessons learned from recognition moments to other aspects of their work, such as writing emails or engaging in conversations. The goal is to create a learning culture that extends beyond the recognition program.

Summary & Key Takeaways

• Merck believes that work is more than just transactions and aims to align jobs with employee passion to create a bigger purpose in the workplace.

• The company emphasizes the role of HR in creating a workplace where everyone feels recognized and valued.

• Merck's global recognition program, powered by Workhuman, enables frequent and inclusive recognition moments to celebrate achievements and foster a positive culture.