How to Combine Reviews on a Parentage (SOLVED)

TL;DR

Learn how to troubleshoot and fix issues with reviews not combining on Amazon parentage listings.

Transcript

are your parentage reviews not combining and you're trying to figure out how to fix that my name is Stephen Pope I'm the founder of my Amazon guy in this video I'm going to answer that question and help give you some troubleshooting tips to help you on your way so the main reason reviews don't combine on a parentage like this you can see there's ov... Read More

Key Insights

• 🅰️ Reviews on Amazon parentage listings may not combine due to mismatched product types or incompatible item type categories.
• 🅰️ Troubleshooting involves downloading the category listings report and identifying discrepancies in product types and categories.
• 🙃 Fixes may include matching product IDs and category IDs in the template file or submitting brand registry tickets for a category change.

Questions & Answers

Q: Why don't reviews always combine on parentage listings?

Reviews may not combine due to mismatched product types or incompatible item type categories in the parentage listings.

Q: How can I troubleshoot review combining issues?

Troubleshooting involves backing up the Amazon catalog, using the category listings report to identify discrepancies, and matching product IDs and category IDs in the template file.

Q: Can I put different products with different categories in the same parentage?

No, different products with different categories cannot be grouped in the same parentage. Categories must match for reviews to combine.

Q: What can I do if fixing the discrepancies in the template file doesn't work?

If fixing the discrepancies in the template file doesn't solve the issue, you may need to submit brand registry tickets to request a category change and justify it with supporting evidence.

Summary & Key Takeaways

• Reviews on parentage listings may not combine due to mismatched product types or incompatible item type categories.

• Troubleshooting involves making the parentage listings similar throughout, backing up the Amazon catalog, and using the category listings report to identify the discrepancy.

• Fixes may include matching product IDs and category IDs in the template file or submitting brand registry tickets to request a category change.