How to Fix UPC Code Mismatch on Amazon FBA Listings

TL;DR

To resolve the UPC code mismatch error on Amazon, purchase legitimate UPC codes from GS1, then obtain an identifier certificate from them. Attach this certificate when you submit a case to Amazon, explaining that you are using valid UPC codes for your new listings.

Transcript

upc codes are getting trickier as time goes on my name is stephen pope and i'm the founder of my amazon guy in this video i'm going to talk about the error message that many people receive when they're trying to use some of their upc codes and how to fix it using gs1 we've made the standard operating procedure which i'll copy into the description h... Read More

Key Insights

• 👂 UPC codes not matching the products is a common error when listing new products on Amazon.
• 👨‍💻 GS1 is a trusted organization from which sellers can purchase UPC codes.
• 👨‍💻 Amazon requires an identifier certificate from GS1 to verify the legitimacy of the UPC codes.
• 💁 Sellers should submit a case to Amazon, attaching the GS1 certificate and providing information about the attempted listing and the batch of UPC codes used.
• 🥶 It is generally not advisable to change UPC codes on old products, but it is possible.

Questions & Answers

Q: What causes the error message "UPC codes do not match the products" when listing new products?

This error message occurs when the UPC codes used do not correspond to the products being listed. It usually happens when sellers purchase incorrect or unauthorized UPC codes.

Q: How can I fix the error and use correct UPC codes on my new products?

To fix the error, you need to purchase UPC codes from GS1, a trusted organization. Obtain an identifier certificate from GS1, download it, and then submit it to Amazon through a case, stating that you have the correct identifiers for your products.

Q: Is it possible to change a UPC code on an old product?

While it is possible to change a UPC code on an old product, it is generally not recommended. This fix is specifically for new products that encounter the "UPC codes do not match the products" error.

Q: Can I buy UPC codes from any GS1 organization?

Yes, you can buy UPC codes from any GS1 organization. However, it is recommended to purchase them from the US due to potential future implications, despite the higher costs.

Summary & Key Takeaways

• Many sellers are experiencing an error message when trying to list new products with UPC codes that do not match the products.

• To fix this issue, it is recommended to purchase UPC codes from GS1.

• After purchasing the codes, sellers need to obtain an identifier certificate from GS1 and submit it to Amazon through a case to resolve the error.