In today's fast-paced world, attention and trust have become valuable commodities. People are becoming increasingly wary and skeptical, making it essential for businesses and brands to not only capture attention but also build trust. This gives rise to the concept of the "Attention & Trust Economy."
Hatched by Kazuki Nakayashiki
Aug 13, 2023
3 min read
10 views
In today's fast-paced world, attention and trust have become valuable commodities. People are becoming increasingly wary and skeptical, making it essential for businesses and brands to not only capture attention but also build trust. This gives rise to the concept of the "Attention & Trust Economy."
One generation that embodies this mindset is Generation Z. Currently representing 27% of the population in the United States, Gen Z is the most diverse generation and is projected to become the largest by 2026. Gen Z is constantly consuming content and engaging with brands through their smartphones, making them highly adaptable and quick to switch brands if promises are broken or actions contradict the brand's vision.
In the past, having money was a status symbol, and people would express their status through owning expensive items like Gucci bags. However, today, status is no longer solely tied to wealth. It's about having access. Whether it's gaining entry into exclusive restaurants, accessing limited-edition products, downloading exclusive apps like Clubhouse, or being privy to information that others don't have, access has become the new status symbol.
Keeping up with trends is crucial in this ever-changing landscape. Platforms like TikTok introduce new trends every week, and Gen Z must stay up to date with the latest dances, music, and TikTok stars. The ability to discover and have access to things that others don't know about or have access to brings joy to Gen Z.
Successful companies often start by dominating a niche market before expanding into the mainstream and eventually selling a lifestyle. Instead of solely focusing on rapid growth and sales, brands that create a sense of overwhelming value, community, and insider access to users have the potential to transcend generations.
In the quest for access, brands now have the opportunity to control the value they offer to those who have access and possess access rights. The next generation of brands will start by building their audience. Companies like Glossier and Barstool Sports have successfully created a fan base through content and then leverage that attention and trust to monetize their offerings.
Gen Z is a generation that values self-expression and creativity. They are more inclined to share their thoughts and ideas publicly than any previous generation. With the predicted sale of 100 million AirPods in 2021, the rise of audio-based social media and audio media is a natural progression. Additionally, as Gen Z is accustomed to communicating through voice-based platforms like Discord from a young age, they will likely seek similar communication methods in the workplace.
Understanding the importance of the metaverse, Tencent has made significant investments in the infrastructure and content necessary to create a metaverse. Tencent owns 40% of Epic Games, which is the closest to developing the infrastructure for a metaverse. They are also major stakeholders in companies like Snap, which may hold the key to technologies such as augmented reality (AR), Mirrorworld, and digital mapping.
In conclusion, the Attention & Trust Economy has become a crucial aspect of modern society. Generation Z, with its emphasis on access and the desire to be at the forefront of trends, plays a significant role in shaping this economy. Brands that prioritize building trust and providing exclusive access to their audience can create a loyal following and thrive in this evolving landscape.
Three actionable advice for businesses in the Attention & Trust Economy are:
- Invest in building a strong community and offering unique experiences that make your brand indispensable to your audience.
- Stay agile and keep up with the latest trends to remain relevant and capture the attention of Gen Z.
- Embrace new technologies and platforms, such as audio-based social media, to connect with Gen Z's preference for self-expression and creativity.
Remember, if something that seems like work to others doesn't feel like work to you, it's a strong indication of what you're well suited for. Embrace your unique tastes and interests, and find ways to incorporate them into your professional life.
Sources
Hatch New Ideas with Glasp AI 🐣
Glasp AI allows you to hatch new ideas based on your curated content. Let's curate and create with Glasp AI :)
Start Hatching 🐣