"The Durability Formula: How Digital Kinship is Shaping the Future of Startups"

Kazuki

Hatched by Kazuki

Aug 12, 2023

4 min read

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"The Durability Formula: How Digital Kinship is Shaping the Future of Startups"

Introduction:

In today's digital age, the concepts of durability and digital kinship are becoming increasingly intertwined. Startups that prioritize building durable business models and fostering a sense of community and belonging among their users have a higher chance of long-term success. This article explores the key factors that contribute to durability in startups and how the internet is reacting to the loneliness epidemic through digital kinship.

Durability: The Key to Long-Term Success

To capture long-term value, startups must design for durability from day one. The durability formula comprises network effects, economies of scale, brand, embedding, and intellectual property (IP). By incorporating these elements, startups can drive increasing returns at scale and secure their future value.

Network Effects and Multi-Player Games

Network effects play a crucial role in making a service more valuable for every user. Startups should aim to create multi-player games or networks rather than single-player experiences. By building a robust network, users are less likely to find value in competitors' smaller networks, giving the startup a competitive edge.

Value Increase with User Growth

When new users join a network, does the value of the product or service increase, decrease, or remain the same? Startups should strive for an increase in value as new users join, as this indicates a strong network effect and potential for long-term durability.

Complementary Value from Different User Types

Having two different types of users, such as supply-side and demand-side users, who come to the network for different reasons and produce complementary value for each other, can enhance durability. By catering to the diverse needs of various user groups, startups can create a thriving ecosystem that fosters long-term engagement.

The Power of Brand Identity

Humans are tribal and emotional beings who identify themselves with brands. Startups should invest in establishing a well-defined brand identity that triggers psychological switching costs for users. By creating a strong brand presence, startups can increase customer loyalty and reduce the likelihood of users switching to lesser-known brands.

Embedding for Long-Term Relationships

Embedding involves integrating a product or software into a customer's operations to make it difficult for competitors to replace it. Startups should aim to minimize costs associated with simultaneously using their product alongside competing offerings. Additionally, positioning the product as a "database of record" can further enhance durability.

Digital Kinship: Addressing the Loneliness Epidemic

In recent years, the loneliness epidemic has become a growing concern. As people have fewer physical gathering spots and experience increased feelings of isolation, digital connections have gained significance. Creating "third places" on the internet, where individuals can congregate, converse, and find belonging, has become crucial.

Shifting to the Collective

The decline in traditional forms of kinship, such as married couples with children living together, has led to a shift towards the collective. Digital connections, including online friendships, are now as important as real-world relationships. Authenticity and relatability have become key factors in creating a sense of belonging in the digital realm.

Building Friction for Engaged Communities

Platforms like Bilibili have successfully built engaged and retentive communities by introducing friction into their onboarding process. By requiring users to pass a challenging test, these platforms attract superfans who are more likely to remain active. Startups can consider incorporating friction to attract passionate users and create a sense of exclusivity.

The Rise of Community-Centric Economy

In every sector, people are craving human interaction and meaningful connections. The most successful companies, including those in the education industry, will prioritize building community into their products. By fostering a sense of solidarity and emphasizing friendship, businesses can cater to the fundamental human need for connection.

Actionable Advice:

  • 1. Prioritize building a multi-player game or network to leverage network effects and create a competitive advantage.
  • 2. Invest in establishing a strong brand identity that triggers psychological switching costs for users.
  • 3. Consider introducing friction in the onboarding process to attract passionate users and foster a sense of exclusivity.

Conclusion:

As the world becomes more digitized, startups must recognize the importance of durability and digital kinship. By incorporating the key factors that contribute to durability and addressing the loneliness epidemic through digital connections, startups can position themselves for long-term success. By focusing on building strong networks, fostering a sense of community, and prioritizing human connection, startups can thrive in the ever-evolving digital landscape.

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