The Challenges of Consumer Product Metrics and Finding Flow in Everyday Life

Kazuki

Hatched by Kazuki

Jul 27, 2023

4 min read

0

The Challenges of Consumer Product Metrics and Finding Flow in Everyday Life

Introduction:

Consumer product metrics have always been a topic of discussion and debate. From low signup rates to disengaged users, it seems that measuring success in the consumer product industry is a complex task. Similarly, in our everyday lives, finding flow and happiness can be elusive. In this article, we will explore the challenges of consumer product metrics and delve into the concept of flow, providing actionable advice on how to improve both aspects of our lives.

The Troublesome Consumer Product Metrics:

When it comes to consumer products, the numbers can often be disheartening. A typical product may witness a staggering 90% refusal to sign up. Even among those who do sign up, over 90% become inactive over time. Mobile apps, although showing better engagement metrics, often suffer from lower upfront conversion rates. These statistics highlight the difficulties companies face in attracting and retaining users.

One of the key factors contributing to these challenges is the lack of engagement and frequency. Studies have shown that a significant percentage of users, often over 90%, are not engaged on a daily basis. Instead, they either churn or remain active for only a few days per month. Achieving a daily engagement rate of even 10% is considered a success. However, more often than not, the engagement rate hovers around 5% or even lower. To overcome this hurdle, it is crucial to find ways to tie the product into users' pre-existing behaviors rather than asking them to adopt new habits.

Another issue is the lack of social connections within the product. Surprisingly, 50% or more of users don't know anyone else using the service. This necessitates the need to fill their feed with content from a single person or impersonal content, which can be challenging. Instagram, one of the most viral products in recent history, had a staggering 65% of users disconnected from anyone else. This further highlights the difficulty of creating a vibrant and engaging user experience.

The Flow State: Finding Happiness in Meaningful Pursuits:

Switching gears, let's explore the concept of flow and how it can enhance our everyday lives. Coined by Dr. Mihaly Csikszentmihalyi, flow refers to a state where our whole being is involved, and we are using our skills to the utmost. It is in this state that we experience true happiness and fulfillment. Dr. Csikszentmihalyi's research has shown that money does not correlate with happiness. Instead, pursuing meaningful goals and engaging in activities for intrinsic reasons brings about the state of flow.

To achieve flow, it is crucial to strike a balance between the challenge of the activity and our own skill levels. Flow arises from the tension between the two. When the challenge is too easy, we may become bored, and when it is too difficult, we may feel anxious or overwhelmed. By finding activities that align with our skills and provide an appropriate level of challenge, we can enter the flow state more frequently.

Actionable Advice to Improve Consumer Product Metrics and Find Flow:

1. For Consumer Product Metrics:

  • Focus on tying your product into users' existing behaviors to increase engagement and frequency.
  • Foster social connections within your product to create a vibrant and engaging user experience.
  • Strive for a higher daily engagement rate by understanding user expectations and needs.

2. To Find Flow in Everyday Life:

  • Engage in activities for intrinsic reasons, pursuing goals that resonate with your personal values and interests.
  • Seek activities that provide a suitable balance between challenge and skill level.
  • Embrace the present moment and immerse yourself fully in the activity at hand.

Conclusion:

Consumer product metrics present numerous challenges, from low signup rates to disengaged users. However, by understanding users' pre-existing behaviors and fostering social connections, companies can improve engagement and create a better user experience. Similarly, in our personal lives, finding flow and happiness relies on pursuing meaningful goals and engaging in activities that challenge our skills. By striving for balance and embracing the present moment, we can experience the joy and fulfillment that come with being in the flow.

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