Building Successful Communities: A Pragmatic Approach to Engagement and Growth
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Sep 07, 2023
4 min read
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Building Successful Communities: A Pragmatic Approach to Engagement and Growth
In the digital age, online communities have become increasingly prevalent. However, many of these communities fail to thrive due to a lack of engagement and a failure to provide value to members. In this article, we will explore the common points between "Pragmatic Thinking and Learning" by Andy Hunt and "Why most online communities fail — and how to build a better one!" to discover actionable strategies for building successful communities.
One key principle from "Pragmatic Thinking and Learning" is the importance of considering the context and viewing everything as a part of a system. This principle applies to community building as well. When creating an online community, it is crucial to understand that it is not just a standalone entity but rather a part of a larger ecosystem. By considering the context and connecting with other relevant communities or platforms, you can enhance the value and reach of your community.
Additionally, "Pragmatic Thinking and Learning" emphasizes the significance of stepping away from the keyboard to solve difficult problems. This idea aligns with the need for community leaders to take breaks and refresh their minds. Walking, taking a shower, or simply having a break can provide the mental space necessary for background processes to figure out solutions to challenges within the community.
Another valuable concept from "Pragmatic Thinking and Learning" is the notion of changing perspectives to solve problems. By looking at an issue in reverse, exaggerating it to the extreme, or changing the point of reference, new insights can be gained. This principle can be applied to community building by encouraging community leaders to approach challenges from different angles. By seeking diverse viewpoints, they can uncover innovative solutions and foster a more inclusive and engaging community environment.
Moving on to the insights from "Why most online communities fail — and how to build a better one!," the article highlights the importance of getting community members to buy into the community's purpose. Psychology tells us that when individuals buy into something, they are more likely to remain committed. To foster buy-in, community leaders should focus on avoiding cognitive dissonance and ensuring that the community's value proposition aligns with the members' interests and goals.
Furthermore, the article emphasizes the need for quality over quantity when it comes to community engagement. A large community with little activity or an abundance of spam is not conducive to a positive user experience. Instead, community leaders should strive to curate a group of active and engaged members. This can be achieved by sussing out individuals who are genuinely interested in contributing positively to the community rather than those seeking self-promotion or tapping into the audience for personal gain.
Onboarding also plays a crucial role in community success. Joining a community can be overwhelming, and without a clear onboarding process, members may struggle to find their place and engage meaningfully. Designing a thoughtful onboarding process is essential to ensure that new members feel welcome, understand the community's purpose, and know how to contribute effectively.
In terms of adding value, community leaders must find new and innovative ways to engage and retain members. This involves both providing daily value and creating memorable moments that demonstrate the community's worth and foster emotional connections. By understanding why people are drawn to the community and identifying the best channels to deliver value, community leaders can effectively engage and retain members.
To conclude, building successful communities requires a pragmatic approach that considers the context, incorporates unique perspectives, and provides value to members. By applying principles from "Pragmatic Thinking and Learning" and insights from "Why most online communities fail — and how to build a better one!," community leaders can take actionable steps towards creating thriving and engaging communities.
Actionable Advice:
- Foster buy-in by aligning the community's value proposition with the members' interests and goals. Avoid cognitive dissonance and ensure that members feel a sense of ownership and commitment.
- Prioritize quality over quantity when it comes to community engagement. Curate an active and engaged group of members rather than allowing the community to become overrun with spam or disengaged individuals.
- Invest in a thoughtful onboarding process to welcome new members and guide them in navigating the community. This will ensure that they feel comfortable, understand the community's purpose, and know how to contribute effectively.
By following these actionable pieces of advice, community leaders can lay the foundation for successful communities that foster engagement, retention, and meaningful connections among members.
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