Leveraging Effective Marketing Strategies to Communicate Your Business Reopening


Hatched by Glasp

Jul 31, 2023

3 min read


Leveraging Effective Marketing Strategies to Communicate Your Business Reopening


As businesses around the world start to reopen after the COVID-19 pandemic, it is crucial for them to effectively communicate this information to their customers. Customers need to feel confident that the businesses they once frequented have taken the necessary steps to create a safe and protected environment for their return. In this article, we will explore how businesses can leverage effective marketing strategies, inspired by the Netflix marketing team, to successfully communicate their reopening plans to their customers.

Creating Demand with Exclusive Content:

One of the key strategies employed by the Netflix marketing team is to promote high-quality, exclusive content that can only be watched on their platform. This approach creates a sense of exclusivity and entices customers to choose Netflix over other streaming services. Similarly, businesses can generate excitement and anticipation by highlighting exclusive offerings or limited-time promotions that will be available upon reopening. Whether it's a special menu item in a restaurant or a unique product in a retail store, this approach can help businesses create demand among their customer base.

Streamlining Workflows for Better Marketing Assets:

In order to focus more on the creative aspects of marketing, the Netflix marketing team invests in technology to streamline their workflows and improve the quality of their marketing assets. By doing so, they free up their marketing team from mundane tasks, allowing them to channel their energy into developing innovative campaigns. Businesses can adopt a similar approach by implementing tools and systems that automate repetitive tasks, such as scheduling social media posts or sending out email newsletters. This not only saves time but also ensures consistency in communication across different platforms.

Unified Internal Platform for Marketing:

To ensure consistency and efficiency, the Netflix marketing team has developed a unified internal platform that allows them to create ads and campaigns across all their promotional canvases and channels. This approach helps them maintain a cohesive brand image and streamline their marketing efforts. Similarly, businesses can benefit from adopting a centralized platform that integrates various communication channels, such as social media, email, and website updates. This not only simplifies the process of conveying reopening information but also enables businesses to track and analyze the effectiveness of their marketing campaigns.

Measuring and Optimizing Marketing Effectiveness:

The Netflix marketing philosophy revolves around learning from every dollar spent. They prioritize measuring and optimizing the effectiveness of their marketing campaigns, both online and offline. This data-driven approach allows them to make informed decisions and allocate resources more efficiently. Businesses can adopt this mindset by utilizing analytics tools to track customer engagement, website traffic, and conversion rates. By analyzing this data, businesses can identify the most effective marketing channels and strategies to communicate their reopening plans.

Actionable Advice:

  • 1. Craft Compelling Exclusive Offers: Create exclusive offerings or limited-time promotions to generate excitement among your customers. Highlight these offerings in your marketing materials to entice them to choose your business over competitors.
  • 2. Automate Repetitive Tasks: Invest in tools and systems that automate repetitive marketing tasks, allowing your team to focus on creativity and strategy. This will enhance the quality of your marketing assets and streamline your communication efforts.
  • 3. Embrace Data-Driven Decision Making: Utilize analytics tools to measure and optimize the effectiveness of your marketing campaigns. By analyzing customer engagement and conversion rates, you can make data-driven decisions and allocate resources more efficiently.


In today's competitive business landscape, effectively communicating your reopening plans is crucial to regain customer trust and loyalty. By drawing inspiration from the Netflix marketing team's strategies, businesses can leverage exclusive content, streamline workflows, adopt a unified internal platform, and prioritize data-driven decision making to successfully communicate their reopening to customers. By implementing these actionable advice, businesses can navigate the post-pandemic reopening phase with confidence and ensure a successful transition back to normalcy.

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