How to Fix Missing Best Sellers Rank BSR on Amazon Seller Central, Missing Category ID

TL;DR

Learn how to resolve the issue of a disappearing Best Sellers Rank (BSR) on Amazon and how to file a ticket to address the problem.

Transcript

if your bestsellers rank disappears that's a problem I'm gonna talk about how to solve that and what you need to do if you're your BSR or sales rank disappears my name is Steven Pope and I am my Amazon guy this podcast is sponsored by alpha Raven house if you want to triple your daily sales by ranking your product to page one at ten percent of the ... Read More

Key Insights

• 😜 The sales rank disappearing on Amazon can be a cause for concern, and troubleshooting steps are necessary to address the issue.
• 😫 Setting the correct category ID for the product is crucial to ensure the BSR appears correctly.
• 🎟️ Filing a ticket with Amazon's seller support is the recommended course of action to resolve the problem.
• 🍵 Seeking professional help from an Amazon consultant can be beneficial in handling catalog issues and reinstating listings.

Questions & Answers

Q: Why does the Best Sellers Rank (BSR) disappear on Amazon?

The BSR can disappear if the product has not made any sales or if the category ID has not been set correctly.

Q: How can I view the sales rank column on Amazon?

To view the sales rank column in Seller Central, go to preferences, select the ranking check box, and return to the main page.

Q: What should I do if my product's category ID is blank or incorrect?

Edit the product, check the "vital info" or "more details" section for the category item type, and set the correct category.

Q: How can I file a ticket with Amazon about the missing BSR?

Go to the "get help" section in Seller Central, select "selling on Amazon," choose a relevant contact reason, and describe the missing BSR issue. Include the Aysen in question in the ticket.

Summary & Key Takeaways

• This podcast provides a guide on how to resolve the issue of a disappearing Best Sellers Rank (BSR) on Amazon.

• Reasons for the disappearance of the BSR could be due to the product not having any sales or the category ID not being set correctly.

• The solution includes setting the correct category ID and filing a ticket with Amazon's seller support for further assistance.