What’s the Impact of Recognition? We Asked a Few of Our Customers​

TL;DR

Both BP and PepsiCo have successfully implemented employee recognition programs to reinforce desired behaviors, improve employee engagement, and boost overall organizational success.

Transcript

at our one we see recognition as such a vital piece of our organization's success a culture of recognition isn't top down it's each one of us taking those moments to just thank somebody and Inspire them appreciate them recognition helps us reinforce the behaviors that we want to see across our organization contributing to the success of the broader... Read More

Key Insights

• ❓ Recognition is an essential aspect of organizational success, and both BP and PepsiCo prioritize it.
• ❓ Customizability and inclusivity are crucial in recognition programs, as employees have different preferences for how they want to be recognized.
• 👤 Integration with existing platforms is critical for seamless user experience and wider visibility of recognition efforts.
• ↩️ Measuring the impact of recognition on outcomes, such as retention and turnover, helps demonstrate its value and return on investment.
• 🦺 In addition to overall recognition programs, standalone programs can be created to reinforce specific aspects of the company culture, such as safety.
• 💄 Simplifying the recognition process and making it easily accessible increases employee participation and engagement.
• ⚖️ Implementing recognition programs requires overcoming challenges, such as cultural differences and finding a balance between different recognition preferences.

Questions & Answers

Q: How did BP and PepsiCo approach their employee recognition programs?

Both BP and PepsiCo recognized the importance of employee recognition and implemented programs to reinforce desired behaviors and boost overall success. BP's program, Smiles, aligns recognition with its business, while PepsiCo's program focuses on inclusivity.

Q: How have BP and PepsiCo integrated their recognition programs with existing platforms?

BP has seamlessly integrated its program with the SuccessFactors Employee Central platform, ensuring a seamless experience for employees. PepsiCo has also integrated its program with the My PepsiCo employee portal, Yammer, and Microsoft Teams, allowing for wider visibility and easier access to recognition.

Q: What challenges did BP and PepsiCo face during the implementation process?

BP faced the challenge of different cultural norms and expectations across its global workforce. PepsiCo had to find a way to merge different preferences for recognition, ensuring inclusivity for all employees. However, both companies successfully overcame these challenges.

Q: How has recognition impacted BP and PepsiCo's outcomes and performance?

Both companies measure the impact of recognition by assessing who's getting recognized, frequency of recognition, and its link to employee retention and turnover. The return on investment has been significant, demonstrating that recognition programs have a positive effect on outcomes and performance.

Summary & Key Takeaways

• BP and PepsiCo emphasize the importance of recognition in their organizations and view it as a vital component of their success.

• BP's program, called Smiles, ties recognition to its business and has seen a significant increase in value and quality of recognition since implementation.

• PepsiCo's program, implemented through Workhuman, focuses on inclusivity, allowing employees to give and receive recognition in ways that feel right to them.

• Both companies faced challenges during the implementation process, but ultimately experienced successful launches and seamless integration with existing platforms.