The Power of Recommendations and Branded Websites in Advertising
Hatched by Kazuki Nakayashiki
Jul 30, 2023
3 min read
1 views
The Power of Recommendations and Branded Websites in Advertising
In today's digital age, advertising has taken on many forms. With the rise of social media and online platforms, businesses have countless ways to reach their target audience. However, amidst all the noise, one thing remains constant - the power of recommendations from friends and family.
According to a study conducted in 2015, recommendations from friends and family are still the most credible form of advertising among consumers. The study found that a staggering 83% of global respondents trust the opinions of their loved ones, and an equal percentage take action based on these recommendations. It's clear that word-of-mouth still holds immense sway over consumer behavior.
Not far behind in terms of credibility are branded websites. The study revealed that 70% of respondents trust information found on branded websites, and 70% also take action based on the content they find there. This shows that consumers value the information provided directly by the brand itself, finding it trustworthy and reliable.
Interestingly, the study also found that the formats where action exceeds trust by the greatest margin share a common attribute - easy access to products and services. For example, ads served in search engine results, ads on social media, and text ads on mobile phones all elicit higher rates of action compared to trust. This can be attributed to the convenience and immediacy of these formats. Consumers are more likely to make a purchase or take action when they can easily access the product or service being advertised.
In light of these findings, it's clear that businesses need to prioritize building trust and credibility among their target audience. While digital advertising may be ever-evolving, the power of personal recommendations and branded websites remains strong. Here are three actionable pieces of advice for businesses looking to leverage these forms of advertising:
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Cultivate a strong network of brand advocates: Encourage your satisfied customers to share their positive experiences with their friends and family. Offer incentives for referrals and create opportunities for customers to leave reviews and testimonials. By nurturing a network of brand advocates, you can tap into the power of word-of-mouth advertising.
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Invest in creating a user-friendly and informative branded website: Your website is often the first point of contact for potential customers. Make sure it provides a seamless user experience, with easy navigation and relevant, engaging content. Showcase your products or services in a compelling way and provide all the necessary information for consumers to make informed decisions.
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Embrace digital advertising formats that offer easy access: Consider allocating a portion of your advertising budget to formats that allow for quick and convenient action, such as search engine ads, social media ads, and mobile ads. By making it easy for consumers to access and purchase your products or services, you can increase the likelihood of conversion.
In conclusion, while the advertising landscape continues to evolve, the power of recommendations from friends and family, as well as branded websites, remains strong. By prioritizing trust and credibility, and leveraging formats that offer easy access to products and services, businesses can effectively engage their target audience and drive action. Remember, in a world full of noise, genuine recommendations and informative branded websites still hold immense value.
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