The Danger of Emotional Reasoning and the Rise of Substack: Exploring the Impact of Emotions and Building Trust in Media

Kazuki Nakayashiki

Hatched by Kazuki Nakayashiki

Jul 31, 2023

3 min read

0

The Danger of Emotional Reasoning and the Rise of Substack: Exploring the Impact of Emotions and Building Trust in Media

Introduction:
In recent research, emotional reasoning has been described as a mechanism that can lead people to take their emotions as evidence about the external world, even when those emotions are not generated by the situation being evaluated. This can result in inaccurate emotional truths that contradict objective, perceptual truths. Emotional reasoning, coined by psychiatrist Aaron Beck, refers to thought responses to an emotion as "automatic thinking." These automatic thoughts can impact our mental health and result in negative thought cycles, leading to a decline in performance and a cycle of negative thoughts.

The Shift in Valuing Attention:
The rise of platforms like Substack can be attributed to a shift in how we value attention. Attention, once abundant, has become scarce. Algorithms and moderation efforts have successfully kept users engaged on platforms, but they have also highlighted the need for a change in the media business model. Substack's hypothesis is that to fix the current state of media, the focus should shift from optimizing for users' time to optimizing for users' money. The success of platforms like Patreon and the willingness of people to pay for niche content indicate that there is a demand for differentiated media.

Competitive Advantage and Differentiation:
A fundamental principle of competitive advantage strategy is that new products compete on either differentiation or cost. For ad-driven media publications, distribution cost is the lever that is most controllable. Substack bet on the rise of media businesses competing on differentiation rather than cost. By focusing on niche interests and building a product tailored to individual publishers, Substack maximized value creation for each writer. This approach allowed them to discover and build features that may have otherwise been considered post-MVP additions.

Building Trust and the Lack of Lock-In:
Substack's success lies in selling trust rather than a better product. Unlike other platforms, Substack lacks writer lock-in and instead focuses on providing a high degree of trust to both publishers and readers. This high degree of trust makes readers more susceptible to subscribing to other Substack publications, creating a network effect. Substack's lack of platform lock-in becomes one of its core value propositions, allowing publishers to build their own brand and maintain control over their content.

Actionable Advice:

  1. Practice validity testing: When experiencing emotional reasoning, it is essential to seek objective evidence to prove or disprove the belief. This helps in distinguishing emotional truths from objective truths.
  2. Write in a journal: Journaling allows you to pay attention to your thought patterns and identify when emotional reasoning is affecting you. By recording difficult situations and the emotions they provoke, you can reflect on your natural thought patterns and reject negative thoughts before they take hold.
  3. Discuss your emotions: If you find it challenging to accurately assess your performance or make judgments, discussing your emotions with a trusted colleague or friend can provide an objective view. Their insights can help you navigate situations where emotional reasoning may be clouding your judgment.

Conclusion:
Emotional reasoning can lead to inaccurate assessments of situations, impacting our mental health and performance. Recognizing and addressing emotional reasoning through practices like validity testing, journaling, and seeking objective views can help overcome its negative effects. Meanwhile, platforms like Substack have disrupted the media landscape by focusing on differentiation and building trust with publishers and readers. By providing a platform without writer lock-in and prioritizing individual publishers' needs, Substack has created a unique value proposition that caters to niche interests and fosters a network effect.

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