What You Must Know To Build Savvy Push Notifications
Hatched by Kazuki Nakayashiki
Sep 23, 2023
4 min read
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What You Must Know To Build Savvy Push Notifications
In today's digital age, building effective push notifications (PN) is crucial for app developers and marketers. A great push notification is timely, personal, and actionable. It needs to grab the user's attention and entice them to take action. However, creating successful push notifications can be challenging. There are several factors to consider, such as the user's behavior, preferences, and the platform they are using.
One important aspect to remember is that we have less chance to make the user open the push notification. Once someone closes your app, it becomes difficult to re-engage them. That's why it is essential to deliver on users' first notification experiences or risk losing them forever. If users don't find value in the notifications they receive, they will shut down the channel and opt-out of notifications.
To ensure the effectiveness of your notification strategy, it is crucial to monitor three key metrics. Firstly, track the rate of users opting out of your notification permissions. If a significant number of users are opting out, it indicates that your notifications are not resonating with them. Secondly, monitor the uninstall rate. If users are uninstalling your app after receiving notifications, it means that your notifications might be annoying or irrelevant. Lastly, measure actions per hundred pings. This metric helps you understand how users are engaging with your notifications and whether they are taking the desired actions.
It's important to note that iOS open rates are generally lower than Android. Therefore, you need to craft your notifications carefully, making them compelling and personalized. Fill your notifications with personalized tidbits, making them sound like they came from a close friend. In an experiment conducted by Weiss, they tested using emoji-heavy notifications and found that users responded significantly better to them. By cutting down the length of the text and adding relevant emoji, they saw a significant increase in user engagement.
However, it's crucial to strike a balance with your notifications. If a notification vibrates a user, but they don't find it urgent or valuable, the likelihood of them uninstalling your app immediately increases. Notifications should be timely, relevant, and provide value to the user. They should be seen as a way to enhance the user experience, rather than a tool for growth hacking.
Now, let's shift our focus to a different topic - Peter Thiel's interview question. Thiel, a renowned entrepreneur and investor, believes that asking the right question can reveal unique insights. He suggests asking, "What important truth do very few people agree with you on?" This question encourages individuals to challenge conventional wisdom and think outside the box.
Thiel emphasizes the importance of vertical progress, which involves doing new things and going from 0 to 1. This type of progress is harder to imagine because it requires doing something that nobody else has ever done. On the other hand, horizontal progress involves copying things that work and going from 1 to n. It is easier to visualize because we already know what it looks like.
Globalization and technology are two different modes of progress. Globalization refers to spreading old ways to create wealth around the world. It involves taking things that work somewhere and making them work everywhere. However, Thiel argues that globalization without new technology is unsustainable and can lead to devastation rather than riches. True progress comes from combining technology and globalization, or focusing on vertical progress to create something new and valuable.
Now, let's connect these two topics - push notifications and Thiel's interview question. When building push notifications, it's essential to think outside the box and challenge the norms. Don't simply rely on generic templates or strategies that might have worked for others. Instead, focus on personalization and creating a unique experience for your users. Just as Thiel encourages individuals to identify important truths that few people agree with, app developers should strive to create push notifications that stand out and resonate with the users.
To conclude, building savvy push notifications requires careful consideration and a deep understanding of your users. Remember to deliver on users' first notification experiences, monitor key metrics, and personalize your notifications. Additionally, don't be afraid to think differently and challenge conventional wisdom. By incorporating these strategies, you can create push notifications that engage and delight your users, ultimately driving retention and growth for your app.
Actionable Advice:
- Regularly analyze and optimize your notification strategy by monitoring metrics such as opt-out rates, uninstall rates, and actions per hundred pings. This will help you understand how users are responding to your notifications and identify areas for improvement.
- Experiment with personalized and emoji-heavy notifications to see if they resonate better with your audience. Test different approaches and track the impact on user engagement.
- Focus on vertical progress when crafting your push notifications. Instead of simply replicating what others are doing, strive to create unique and valuable experiences for your users. Think outside the box and challenge conventional wisdom to stand out in a crowded digital landscape.
Sources
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