In Online Ed, Content Is No Longer King—Cohorts Are
Hatched by Kazuki Nakayashiki
Aug 10, 2023
3 min read
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In Online Ed, Content Is No Longer King—Cohorts Are
In today's digital age, educational content is readily available and easily accessible. Platforms like YouTube, newsletters, blogs, and social media offer a wealth of learning-related content that can be accessed by anyone. With the abundance of content, creators often find themselves in a losing battle to stand out. They struggle to monetize their expertise, as traditional social platforms separate monetization activities from community building.
The completion rates of MOOCs (massively open online courses) are dismally low, ranging from 3 to 6 percent. This gap between the promise of online education and its actual results has led to the rise of cohort-based courses (CBCs). CBCs are interactive online courses where a group of students progresses through the material together, with hands-on, feedback-based learning at the core. The scarcity in online learning today is not content, but rather community.
Cohort-based courses offer a more active and hands-on learning experience. A study conducted by Harvard found that students in an introductory physics class scored higher on tests following active learning sessions. The format of cohort-based courses encourages students to put in more effort, stumble, and make mistakes, ultimately leading to better learning outcomes.
Furthermore, cohort-based courses provide the network benefits of startup accelerators to a wider market. The value in accelerators lies not only in the content but also in the community it fosters. Cohort-based courses foster a sense of accountability and encourage interactive processing, where students engage with partners or teammates over the content. This approach has been proven to be the most powerful for comprehension and retention.
Community building within cohort-based courses also improves learning outcomes. Studies have shown that students who collaborate with fellow students score higher than those working solo. The presence of others in the learning process can unlock latent energy and drive better performance.
For content creators, monetizing their expertise can be a challenge. Traditional social platforms often require creators to seek alternative means of monetization such as brand partnerships or low-margin merchandise. However, cohort-based courses offer creators more leverage through a productized offering. Creators don't need to develop a course from scratch each time they run a cohort, allowing them to save time and effort. This shift to cohort-based courses has proven to be more financially rewarding for creators compared to traditional MOOCs.
To achieve product/market fit, startups need to focus on validating the market need and talking to customers. They should not solely focus on product development but also test channels early and often. Many startups make the mistake of skipping these essential steps and end up building a product without a market need. It is crucial to listen more than you talk during customer interviews, ask "why" to understand real motivations, gather facts instead of opinions, and avoid mentioning solutions too early.
Poor distribution is often the primary cause of failure for startups. Understanding customer behavior can be done through the Pirate Metrics (AARRR) framework, which includes acquisition, activation, retention, referral, and revenue. Retention rates of 40-20-10 (D1: 40%, D7: 20%, D30: 10%) are considered good, but it ultimately depends on the product category. Stickiness, the ratio of daily active users to monthly active users, is another important metric for user engagement. A ratio of over 20% is considered good, while 50% or more is considered world-class.
In conclusion, the rise of cohort-based courses in online education has challenged traditional beliefs about content being king. Instead, the focus has shifted to community building, interactive learning, and accountability. Cohort-based courses offer a more engaging and effective learning experience, leading to higher completion rates and better learning outcomes. For content creators, adopting a productized offering through cohort-based courses provides more leverage and financial success. To achieve product/market fit, startups must validate the market need, talk to customers, and prioritize distribution alongside product development. By incorporating these strategies, learners and creators can redefine success in online education.
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