Community Building 101: Building Strong Connections Online

Kazuki Nakayashiki

Hatched by Kazuki Nakayashiki

Aug 27, 2023

4 min read

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Community Building 101: Building Strong Connections Online

Building a community is more than just a buzzword; it's an investment. It requires a deep understanding of why you want to create a community and what your goals are. Furthermore, you need to identify the core identity of your target audience and find opportunities to connect with them. In this article, we will explore the key aspects of community building and how to engage with your audience effectively.

Understanding the Why and the Who

Before embarking on building a community, it's crucial to understand why you want it to exist and who you want to be a part of it. Are you looking for brand ambassadors, a place for your fans to gather, or something else entirely? Identifying your goals and target audience is essential for creating a collective thread that makes people feel included.

Finding Your Community

Once you know why and who, the next step is to find your community. Where do they live online? Platforms like Facebook Groups, Slack, Discord, Bevy, Circle, or HiveBrite can provide spaces for your community to thrive. Integrating your brand into these online spaces will help you connect with your audience beyond your app or website.

Engaging with Your Audience

Engagement is the heart of community building. People want to feel accepted and wanted, so it's crucial to engage with your audience actively. Use polls, questions, and other interactive content to encourage them to share their thoughts and opinions. This not only fosters a sense of connection but also provides valuable market research insights. Additionally, consider working with creators and influencers to capture attention and empower your community.

Lessons from 2020: The Importance of Connection

The year 2020 highlighted the need for connection, especially when people lost their usual forms of interaction due to the pandemic. This created a strong desire for community and a sense of belonging. Brands can learn from this and prioritize engagement with their audience, making them feel connected and important.

Lessons from TikTok: Early Growth Strategies and Participatory Design

TikTok, previously known as Musical.ly, offers valuable insights into building a successful community-driven platform. To make a new social media platform successful, it's crucial to target teenagers and involve them in the design process. Teenagers are creative and have ample time to dedicate to new platforms. By creating a participatory design process and incorporating user feedback, Musical.ly was able to engage its users effectively.

The Power of Utility and Community

When developing a product or platform, it's important to focus on utility before transitioning to community and social aspects. Musical.ly initially provided a unique utility by allowing users to add music to their videos. Once a sufficient user base was established, the community building process began.

Lessons from America's Growth: Community Building as a Nation

Building a community can be likened to running a nation or economy. Just as America experienced a surge in population and growth due to immigration, communities need to attract early adopters and newcomers. However, it's essential to ensure decentralization and prevent concentration of power to maintain a thriving community.

TikTok's Unique Advantage: Algorithmic Exposure

TikTok's algorithmic exposure of both viral and new content sets it apart from other platforms. This feature allows new users to have a chance at exposure, creating opportunities for newcomers to gain visibility. This algorithmic approach has been instrumental in TikTok's success as a short video platform.

The Evolution of Fame and Monetization

When users join a new social media platform, they often seek fame or reputation. However, once they achieve fame, monetization becomes crucial. Platforms that offer the best opportunities for influencers to monetize their content tend to become the most successful and sticky platforms.

The Importance of Specificity and Scalability

When starting a new product or platform, it's crucial to be specific and provide a solution to a particular need. However, to grow from one to many, the platform needs to become a canvas that accommodates various needs. Additionally, the most valuable asset for social media platforms lies in the social graph, or the network of connections between users.

In conclusion, community building requires a deep understanding of the why, who, and how. It is an ongoing investment that requires active engagement, understanding of user needs, and the ability to adapt and evolve. Here are three actionable pieces of advice to consider:

  1. Understand your goals and target audience before building a community.
  2. Actively engage with your audience through interactive content and collaborations with influencers.
  3. Prioritize utility before transitioning to community and social aspects, and ensure scalability to accommodate various needs.

By following these steps and incorporating unique insights from platforms like TikTok, you can create a thriving online community that fosters connection and engagement. Remember, at the core of any community is humanity and the desire to feel included, wanted, and important.

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