Unlocking the Potential of Knowledge Creation and Platform Development

Kazuki

Hatched by Kazuki

Jul 29, 2023

3 min read

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Unlocking the Potential of Knowledge Creation and Platform Development

Twitter has recently announced plans for a major overhaul of its popular platform, TweetDeck. This comes after a period of neglect towards the product, as the company acknowledges that it hasn't given TweetDeck the attention it deserves. The Twitter product team, led by Kayvon Beykpour, is actively working on a new version of TweetDeck, which they intend to unveil later this year. This move highlights Twitter's commitment to revitalize its developer ecosystem and embrace the innovative ideas that have helped shape the platform's success.

In understanding the significance of knowledge creation, the SECI Model, developed by Ikujiro Nonaka and Hirotaka Takeuchi, provides valuable insights. The model recognizes two dimensions: the epistemological and ontological dimensions. The epistemological dimension focuses on the conversion of knowledge between tacit and explicit forms, while the ontological dimension emphasizes knowledge conversion from individuals to groups and organizations.

The SECI Model's Socialization phase involves the conversion of tacit knowledge from one individual to another through practices, guidance, and observation. This phase highlights the importance of dialogue and the sharing of experiences in the acquisition of knowledge. Externalization, the second phase, involves the codification of tacit knowledge into explicit forms, making it easier to share among members of an organization. This process often involves documenting knowledge in manuals or other resources.

Combination, the third phase, is the systematization of concepts into a knowledge system. Existing sources such as books, documents, and memos are combined to create new knowledge. This phase demonstrates the conversion of explicit knowledge into further explicit knowledge, such as the creation of reports or other synthesized materials. Finally, Internalization occurs when individuals internalize explicit knowledge through reading and writing about their experiences. Organizations can facilitate this process by sharing explicit documents that allow employees to learn through reading and eventually by doing.

Drawing connections between Twitter's platform development and the SECI Model, we can see how the company's renewed focus on TweetDeck aligns with the socialization and externalization phases. By actively working on a new version of TweetDeck, Twitter aims to create a platform that enables users to exchange tacit knowledge more effectively and share ideas through dialogue. Additionally, the company's commitment to its developer ecosystem reflects the combination phase of the SECI Model. Twitter recognizes the importance of combining existing resources and ideas to foster innovation and create new knowledge.

To leverage the power of knowledge creation and platform development, here are three actionable pieces of advice:

  • 1. Embrace collaboration and dialogue: Encourage open communication and knowledge sharing within your organization. Create spaces for employees to engage in meaningful conversations, exchange ideas, and learn from one another's experiences.
  • 2. Document and codify tacit knowledge: Identify tacit knowledge within your organization that can be transformed into explicit knowledge. Develop manuals, guidelines, or other resources that capture this knowledge, making it accessible to a wider audience.
  • 3. Foster a culture of continuous learning: Encourage employees to read, write, and reflect on their experiences. Provide opportunities for individuals to learn through hands-on activities and experimentation. Promote the sharing of explicit documents and resources that facilitate learning and growth.

In conclusion, Twitter's commitment to revamping TweetDeck and revitalizing its developer ecosystem exemplifies the importance of knowledge creation and platform development. By aligning with the SECI Model, the company aims to foster collaboration, document tacit knowledge, and create a culture of continuous learning. By incorporating these principles into your own organization, you can unlock the potential of knowledge creation and drive innovation.

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