The Information You’re Exposed to Shapes Who You Are: How SoundCloud's Broken Business Model Drove Artists Away

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Sep 14, 2023

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The Information You’re Exposed to Shapes Who You Are: How SoundCloud's Broken Business Model Drove Artists Away

In today's digital age, the information we consume plays a significant role in shaping our identities. Every piece of information we've consumed, from articles to social media posts, has carved a little home in our brains and nestled itself there. As we continue to consume content on the internet, we unknowingly feed our values and beliefs. However, if we constantly find ourselves drawn into the noise without discernment, not only will our productivity suffer, but our sources of reliable information will fall short.

This notion of consumption and identity is particularly evident in the case of SoundCloud and its broken business model. SoundCloud, a popular platform for musicians to share their music, initially offered artists an opportunity to gain exposure and connect with their audience. However, from the start, artists began abusing the platform by constantly reposting their own tracks, pushing them back to the top of their followers' feeds every few days. This behavior created a sense of artificial popularity and undermined the integrity of the platform.

To address this issue, SoundCloud experimented with different business models, including content-related ads and charging creators for premium accounts that could host more audio. However, these attempts fell short as much of the audio uploaded to the platform contained derivative copyrighted material, such as DJ sets and unofficial remixes. This led to conflicts between creators and their teams, with unwarranted takedowns and labels pulling music off the platform against artists' will.

As SoundCloud's popularity grew, it attracted bad actors who flooded the site with undisclosed advertising. The introduction of reposts made it easy for artists and promoters to artificially boost the number of streams a song received. This flood of mediocre music, pushed through by artists, labels, and blog accounts, created a sense of inauthenticity and diminished the overall quality of the platform. Additionally, services emerged that allowed artists to buy thousands of fake listens, likes, or followers for a minimal cost.

In contrast, Spotify, a competitor of SoundCloud, took a different approach. In 2012, Spotify introduced an embeddable player that could be added to blogs or social media profiles, allowing users to play music without leaving the page. This feature not only enhanced the user experience but also offered record labels fully licensed tracks in exchange for guaranteed royalties. This move attracted major labels and helped establish Spotify as a platform that favored the biggest stars, disadvantaging smaller, up-and-coming artists.

The embrace of major labels by SoundCloud had unintended consequences. It discouraged the remix culture that had initially contributed to the site's success. Artists began to see SoundCloud as a stepping stone rather than an end goal. Despite SoundCloud's promises of developing monetization tools, many indie artists still have limited options to participate in the platform's monetizing programs. Furthermore, the company's heavy-handed approach to policing content and issuing strikes while accepting creators' monthly payments and placing ads on their content creates a sense of one-sidedness and fractures the community.

So, what can we learn from the SoundCloud experience? Firstly, it's crucial to create a sustainable business model that benefits both the creators and the platform itself. SoundCloud's lack of clarity in its paid tiers and its failure to address the issue of copyrighted material ultimately led to discontent among artists and a decline in the platform's reputation.

Secondly, platforms need to prioritize the quality of content and actively combat the presence of fake engagement. SoundCloud's flood of mediocre music, fueled by paid promotions and fake listens, ultimately diminished the user experience and pushed away genuine artists and music enthusiasts.

Lastly, fostering a sense of community and inclusivity should be a priority. SoundCloud's shift towards favoring major labels and neglecting the needs of independent artists created a divide within the platform. By actively engaging with creators and providing them with opportunities to monetize their work, platforms can create a mutually beneficial relationship that encourages growth and innovation.

In conclusion, the information we consume plays a significant role in shaping our identities. The SoundCloud case serves as a cautionary tale about the consequences of a broken business model, the impact of fake engagement, and the importance of fostering a sense of community. By recognizing these common points and taking actionable steps to address them, platforms can create an environment that benefits both creators and consumers, ultimately shaping a more authentic and inclusive digital landscape.

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