How to Become Comfortable With Uncertainty and Design for Accessibility
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Sep 15, 2023
4 min read
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How to Become Comfortable With Uncertainty and Design for Accessibility
In today's fast-paced and ever-changing world, uncertainty is a constant companion. Whether it's in our personal lives or professional endeavors, we are often faced with unfamiliar situations and the need to adapt quickly. But how can we become comfortable with uncertainty and embrace the unknown? And how does this relate to designing for accessibility?
Epistemic humility, a concept in the philosophy of science, teaches us that our understanding of the world is incomplete and distorted. It reminds us to act and think with the awareness that our knowledge is limited. This recognition of our cognitive limitations is crucial in navigating uncertainty. When we encounter something unfamiliar, it is natural to feel uncomfortable. Our brains are wired to seek familiarity and safety. However, this instinct can hinder our ability to embrace new possibilities and expand our understanding.
To become comfortable with uncertainty, we must first acknowledge that the unfamiliarity itself is the trigger for discomfort. By recognizing this discomfort as a habitual mechanism, we can consciously choose to explore and understand the unknown. Instead of immediately categorizing the unfamiliar as unsafe or unfamiliar, we can approach it with curiosity and open-mindedness. This mindset allows us to break free from the tunnel vision that limits our perspectives.
John Dewey, an influential philosopher, emphasized the importance of avoiding rigid positions and being open to change. When faced with unfamiliarity, Dewey suggested "withholding definition" and resisting the urge to assert that things are a certain way. This practice of embracing uncertainty requires us to notice the internal pressure to adopt a familiar, certain position and gently step back from it. By staying in the experience of unfamiliarity, we can gradually find a sense of ease and safety within it.
This ability to hold multiple, possibly conflicting perspectives at once is a valuable skill in navigating uncertainty. It allows us to consider different possibilities and adapt our thinking as new information emerges. To cultivate this skill, we must pay attention to our awareness, or our capacity to notice the world around us. By practicing epistemic humility, we remind ourselves that we might be wrong and that our understanding is always evolving.
Now, let's explore how the principles of operability in web design, specifically outlined by WCAG (Web Content Accessibility Guidelines), align with becoming comfortable with uncertainty. The operable principle of WCAG focuses on providing different ways for people with disabilities to navigate and interact with digital content.
One of the key guidelines for operability is keyboard accessibility. It ensures that every section, element, or option on a website can be reached using the keyboard. This inclusive design approach recognizes that not everyone can use a mouse or touchpad. By implementing keyboard accessibility, designers create a more inclusive and operable experience for all users.
Another guideline under operability is content on hover or focus. It emphasizes the importance of making the currently selected element visually obvious. This is particularly helpful for users who rely on keyboard navigation or assistive technologies. By providing clear visual cues, designers ensure that users can easily understand where they are in the content and navigate accordingly.
Additionally, operability addresses the needs of users who may be prone to seizures or physical reactions. Guidelines such as limiting flashing animations and providing options to disable distracting content help create a safe and accessible environment for all users. By considering the diverse needs and sensitivities of users, designers can ensure that their websites are inclusive and operable.
Lastly, the principle of input modalities encourages designers to provide alternatives beyond the keyboard for navigating the contents of a website. This is especially important for users who may have limited mobility or rely on alternative input devices. By offering alternative input modalities, such as touch gestures or voice commands, designers empower users with disabilities to access and interact with digital content more easily.
In conclusion, embracing uncertainty and designing for accessibility are interconnected concepts that promote inclusivity and adaptability. To become comfortable with uncertainty, we must practice epistemic humility and acknowledge our cognitive limitations. This mindset allows us to explore the unfamiliar and embrace new possibilities. Similarly, designing for accessibility requires us to consider diverse user needs and provide alternative ways to navigate and interact with digital content.
Here are three actionable pieces of advice to become comfortable with uncertainty and design for accessibility:
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Practice mindfulness and self-awareness: Cultivate a habit of noticing your own discomfort and resistance when faced with unfamiliar situations. Take a step back and remind yourself to approach the unknown with curiosity and open-mindedness.
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Educate yourself on accessibility guidelines and best practices: Familiarize yourself with the WCAG principles and guidelines for operability. Consider the diverse needs of users with disabilities and strive to create inclusive and accessible digital experiences.
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Seek feedback and learn from diverse perspectives: Engage with individuals who have different backgrounds, experiences, and perspectives. Actively listen and learn from their insights. Embracing diverse perspectives will broaden your understanding and help you design more inclusive and adaptable solutions.
By combining the mindset of embracing uncertainty with the principles of operability in web design, we can create a more inclusive and adaptable future. Remember, the key is to approach uncertainty with an open mind and a willingness to learn and adapt.
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