Worldcoin and the Challenge of User Retention: Connecting the First Billion Users in a Crypto Network

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Aug 24, 2023

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Worldcoin and the Challenge of User Retention: Connecting the First Billion Users in a Crypto Network

Introduction:
In the world of cryptocurrency, one project stands out for its ambitious goal to connect every person on Earth through a commonly owned crypto network - Worldcoin. However, before this vision can become a reality, there are significant challenges to overcome. One such challenge is ensuring that every user is indeed human and has not already received their free share of Worldcoin. To tackle this problem of "unique-humanness," Worldcoin has introduced a revolutionary device called the Orb, which captures an image of a person's eyes and converts it into a numeric code for verification purposes. Despite the early stages, field tests have shown promising results, fueling optimism that Worldcoin will soon connect the first billion users.

The Harsh Reality of User Retention:
While Worldcoin aims to solve the challenge of user verification, another crucial aspect that often plagues mobile apps is user retention. Recent data reveals a startling truth - the average app loses a significant percentage of its daily active users (DAUs) within a short period. According to Quettra's findings, the average app experiences a loss of 77% of its DAUs within the first three days after installation. Within 30 days, the loss increases to 90%, and within 90 days, it reaches over 95%. These statistics highlight the importance of engaging and activating users within the critical first 3-7 day period.

The Key to Retention Lies in Onboarding and Product Description:
To improve user retention, it is crucial to focus on the onboarding flow, how the product is described, and the triggers set up to drive ongoing engagement. The top-performing apps are immediately useful to users, leading them to repeatedly use the app in the first week. The drop-off rate for these apps is similar to the average apps. Therefore, the key to bending the retention curve lies in activation, rather than resorting to spam-like notifications.

Actionable Advice:

  1. Invest in a Seamless Onboarding Flow: A smooth and intuitive onboarding experience is essential to captivate users from the moment they first interact with the app. Clear instructions, engaging tutorials, and interactive features can significantly improve user retention.

  2. Craft a Compelling Product Description: How you describe your product can make a significant difference in attracting and retaining users. Clearly communicate the unique value proposition and benefits of your app to entice users to continue using it beyond the initial installation.

  3. Set up Effective Triggers for Ongoing Engagement: Identify key milestones or triggers within the app that encourage users to continue using it. These triggers can be personalized notifications, rewards, or gamification elements that provide users with a sense of progress and accomplishment.

Conclusion:
As Worldcoin strives to connect the first billion users in a commonly owned crypto network, it must overcome the challenge of user verification. Simultaneously, mobile app developers can learn valuable lessons from the harsh reality of user retention. By focusing on seamless onboarding, compelling product descriptions, and effective triggers for ongoing engagement, app developers can bend the retention curve and ensure their users stay hooked. In a world where user attention is fleeting, these actionable strategies can make a significant difference in driving long-term success.

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