Packy McCormick, a successful newsletter writer and angel investor, has managed to build a loyal subscriber base of 80,000 in less than two years. His story is an inspiration to many aspiring content creators and entrepreneurs. Let's take a closer look at some key elements that have contributed to Packy's success and how they can be applied to other businesses.
Hatched by Glasp
Jul 18, 2023
5 min read
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Packy McCormick, a successful newsletter writer and angel investor, has managed to build a loyal subscriber base of 80,000 in less than two years. His story is an inspiration to many aspiring content creators and entrepreneurs. Let's take a closer look at some key elements that have contributed to Packy's success and how they can be applied to other businesses.
One of the standout features of Packy's work is his ability to provide detailed analysis while keeping the content engaging. In his piece about startup economic lessons from Shen Yun's Empire, he seamlessly combines tweet evidence, memes, and funny pictures. This balance between informative analysis and entertaining visuals keeps readers interested and makes the content highly shareable.
In addition to his engaging writing style, Packy also leverages his existing subscriber base to drive success. When he decided to launch his website on Product Hunt, he reached out to his loyal email subscribers and asked them to support him. This strategy paid off as his site became the 2 product of the day on Product Hunt. This demonstrates the power of building a strong community around your brand and leveraging that community for growth.
Packy's journey from newsletter writer to angel investor is another remarkable aspect of his story. After writing a piece on the startup Apt, he included the news and quickly transitioned into managing other people's money. This shows that establishing oneself as an authority in a particular niche can open up new opportunities beyond just creating content.
Instead of opting for a paid model like other popular writers, Packy decided to go the sponsorship route. He explained his reasoning in a tweet thread, which allowed his readers to understand and support his decision. This sponsorship model also gave Packy the opportunity to write sponsored deep-dives, where he provides in-depth analysis of companies that are not widely covered. This unique approach sets him apart from others in the industry and provides valuable insights to his readers.
Switching costs are a key consideration for businesses looking to build a strong customer base and lock them into their ecosystem. There are several strategies that companies can employ to achieve this.
One strategy is the "Base Product & Consumable trap." Companies like Nespresso, Gillette, HP, and Kodak lure customers into their ecosystem with a base product and then generate profits from consumables that customers are forced to buy. This creates a dependency on the company's products and increases switching costs for customers.
The "Data trap" is another effective strategy employed by companies like Apple, Google Android, and Spotify. By encouraging customers to create or purchase content and apps that are exclusively hosted on a platform, these companies make it difficult for customers to switch to a competitor without losing their data or content. Spotify, for example, threatened Apple and Google's music revenues by offering a vast catalog of songs on their app. Switching to another music app would mean losing playlists and other personalized content, making it less appealing for customers to switch.
The "Learning Curve Trap" is a strategy used by companies like Adobe, Salesforce, and Box. Customers can be discouraged from switching to a competitor when they have to start over and learn how to use a new product. This creates a barrier to entry for potential competitors and increases customer loyalty.
Companies like Microsoft and Adobe employ the "Industry Standards Trap." By establishing themselves as industry standards, these companies make it difficult for customers to switch to competitors who may not offer the same level of compatibility and integration with existing systems. This creates a lock-in effect and increases switching costs for customers.
The "Servitization Trap" is a strategy used by companies like Rolls Royce and Hilti. By offering not just a product but an entire experience, these companies make it challenging for customers to switch to competitors who may not provide the same level of service or added value. This creates a higher perceived cost of switching and increases customer loyalty.
Lastly, the "Exit Trap" is a strategy employed by companies like Verizon and AT&T. By forcing customers to use a product for a specified period of time in a contract, these companies make it difficult for customers to switch to competitors before the contract expires. This creates a lock-in effect and increases switching costs.
In conclusion, Packy McCormick's story is a testament to the power of engaging content, community building, and innovative business models. By providing valuable insights in a fun and detailed manner, Packy has managed to attract a large and loyal subscriber base. His transition from writer to angel investor showcases the opportunities that can arise from establishing oneself as an authority in a niche. Additionally, his sponsorship model and sponsored deep-dives offer a unique and valuable experience for his readers. When it comes to building a strong customer base and locking them into an ecosystem, businesses can learn from strategies like the "Base Product & Consumable trap," the "Data trap," the "Learning Curve Trap," the "Industry Standards Trap," the "Servitization Trap," and the "Exit Trap." By implementing these strategies, businesses can increase switching costs for customers and create a loyal customer base. As a result, they can enjoy long-term success and growth.
Three actionable advice to take from Packy McCormick's story and the discussion on switching costs are:
- Balance informative and engaging content: Incorporate detailed analysis with visuals and entertaining elements to keep readers engaged and make the content shareable.
- Build a loyal community: Cultivate a strong subscriber or customer base that can support and amplify your brand. Leverage this community for growth and opportunities.
- Innovate your business model: Explore unconventional approaches like sponsorship or deep-dives to differentiate yourself from competitors and provide unique value to your audience.
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