Top Gamification Strategies that will boost your sales in 2021


Hatched by Glasp

Sep 29, 2023

6 min read


Top Gamification Strategies that will boost your sales in 2021

In the ever-evolving world of business, finding innovative ways to engage customers and drive sales is crucial. One strategy that has gained significant popularity in recent years is gamification. Gamification is the art of incorporating game elements into real-world or productive activities to make them more enjoyable and engaging. In this article, we will explore some of the top gamification strategies that can help boost your sales in 2021.

  • 1. The Chosen One: Making Users Feel Special

One effective gamification strategy is to make users believe they have received a reward that others didn't because of luck. This creates a sense of exclusivity and motivates users to continue using your platform in hopes of experiencing similar rewards. By implementing this strategy, you can make your customers feel special and keep them engaged with your brand.

  • 2. Work your way up: Motivating Progress and Skill Development

Another successful gamification strategy is to motivate users to develop skills, overcome challenges, and make progress by setting goals. This process not only keeps users engaged but also gives them a sense of accomplishment. By incorporating this strategy into your sales process, you can encourage customers to keep coming back and making purchases to achieve their goals.

  • 3. A mind of your own: Encouraging Creativity and Collaboration

Gamification can also be used to engage users by encouraging their creative side. By providing a platform for users to showcase their work and receive feedback and rewards for their input, you can keep them engaged and motivated. This strategy is particularly effective in industries such as art, design, and content creation, where users can take pride in their creations and receive recognition for their talent.

  • 4. Two peas in a pod: Creating a Sense of Competition

Humans are naturally competitive, and tapping into this instinct can be a powerful way to boost sales. By showing users their friends' progress and achievements, you can create a sense of competition and drive them to outperform their peers. This strategy is commonly used in social media platforms, where users can compare their followers, likes, and engagement metrics with their friends.

  • 5. Beat the clock: Creating a Sense of Urgency

Creating a sense of urgency is a classic marketing technique, and it can be effectively incorporated into gamification. By implementing time-limited challenges or rewards, you can keep users coming back to your platform every day. A simple example of this is Snapchat streaks, where users have to send snaps every 24 hours to maintain their streaks. This strategy creates a habit and ensures consistent engagement with your brand.

Now that we have explored some of the top gamification strategies, let's delve into another important aspect of business growth - choosing your North Star Metric.

Choosing Your North Star Metric - Future

In the world of business, metrics play a crucial role in measuring success and guiding decision-making. One metric that has gained significant attention in recent years is the North Star Metric (NSM). The North Star Metric is the one metric that best captures the core value your product delivers to customers and drives long-term business growth. In this section, we will explore different categories of North Star Metrics and how they align with different types of companies.

  • 1. Revenue: The Focus of ~50% of Companies

For approximately 50% of companies, the North Star Metric revolves around revenue. This could be metrics such as Annual Recurring Revenue (ARR) or Gross Merchandise Volume (GMV). These companies prioritize generating revenue and focus on strategies that directly impact their bottom line.

  • 2. Customer Growth: The Focus of ~35% of Companies

Around 35% of companies prioritize customer growth as their North Star Metric. This could be measured by metrics such as the number of paid users or market share. These companies focus on acquiring and retaining customers to drive business growth.

  • 3. Consumption Growth: The Focus of ~30% of Companies

Approximately 30% of companies prioritize consumption growth as their North Star Metric. This metric goes beyond simply visiting the site and measures the intensity of product usage. Examples of consumption growth metrics include the number of messages sent or nights booked. These companies aim to increase user engagement and drive more usage of their product.

  • 4. Engagement Growth: The Focus of ~30% of Companies

Similar to consumption growth, approximately 30% of companies prioritize engagement growth as their North Star Metric. This metric measures the number of active users in the product. Examples include Monthly Active Users (MAU) or Daily Active Users (DAU). These companies focus on creating a highly engaging experience for their users.

  • 5. Growth Efficiency: The Focus of ~10% of Companies

Around 10% of companies prioritize growth efficiency as their North Star Metric. This metric evaluates the efficiency at which a company spends money versus the revenue generated. Examples include metrics such as Lifetime Value to Customer Acquisition Cost (LTV/CAC) ratio or profit margins. These companies focus on optimizing their business operations for maximum growth with minimal resources.

  • 6. User Experience: The Focus of ~10% of Companies

Approximately 10% of companies prioritize user experience as their North Star Metric. This metric measures how enjoyable and easy-to-use customers find the product experience overall. One common metric used for this purpose is Net Promoter Score (NPS), which indicates how likely a user is to recommend the product. These companies prioritize creating a seamless and delightful user experience.

When choosing your North Star Metric, it's important to consider the type of company you are and the goals you want to achieve. Different types of companies align with different North Star Metrics based on their business models and priorities.

Actionable Advice:

  • 1. Understand your audience: Before implementing any gamification strategy or choosing a North Star Metric, it's crucial to understand your target audience. Conduct market research, gather customer feedback, and analyze data to identify their preferences and pain points. This will help you tailor your strategies to meet their needs effectively.
  • 2. Continuously iterate and optimize: Gamification and North Star Metrics are not set in stone. As your business evolves and customer preferences change, it's important to continuously iterate and optimize your strategies. Regularly monitor metrics, gather feedback, and adapt your approaches to ensure they remain effective in driving sales growth.
  • 3. Foster a culture of experimentation: To truly leverage the power of gamification and North Star Metrics, it's essential to foster a culture of experimentation within your organization. Encourage your team to think outside the box, test new ideas, and learn from failures. By embracing a culture of experimentation, you can uncover unique insights and discover innovative strategies to boost your sales.

In conclusion, gamification and North Star Metrics are powerful tools that can significantly impact your sales growth in 2021. By incorporating gamification strategies that make users feel special, motivate progress, encourage creativity, create competition, and instill a sense of urgency, you can engage customers and drive sales. Additionally, by choosing the right North Star Metric that aligns with your business model and goals, you can measure success and guide decision-making effectively. Remember to understand your audience, iterate and optimize your strategies, and foster a culture of experimentation to maximize the impact of these strategies.

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