"The Convergence of Travel and Expense Management: Insights from TripActions and Notion"


Hatched by Glasp

Jul 24, 2023

3 min read


"The Convergence of Travel and Expense Management: Insights from TripActions and Notion"


In today's fast-paced business landscape, companies are constantly seeking ways to streamline their operations and improve efficiency. Two companies that have emerged as leaders in their respective industries are TripActions, a travel and expense management platform, and Notion, a versatile productivity tool. While their offerings may seem unrelated at first glance, a closer look reveals common themes and valuable insights that can benefit enterprises looking to optimize their processes.

TripActions' Data-driven Approach:

TripActions, founded in 2015, provides enterprises with a comprehensive platform that combines travel booking and expense management. Through its AI-enabled system, companies gain access to real-time data, automated reporting, and valuable insights into their travel and expense patterns. By leveraging historical travel behavior and individual preferences, TripActions optimizes flights and accommodations, ensuring a personalized experience for each traveler. On the expense management side, the platform uses AI to classify expenses, detect policy violations, and align spending with corporate events. This end-to-end approach empowers finance teams to analyze payment and expense data in real-time, eliminating the need for manual submission and enabling faster decision-making.

Notion's Focus on Craftsmanship:

Notion, on the other hand, is a productivity tool that emphasizes craftsmanship and quality. Co-founded by Ivan Zhao, Notion prioritizes speed without compromising on excellence. The company's commitment to craftsmanship extends beyond its product features; it encompasses the entire user experience, from support to sales and customer success. Notion views software as a service, recognizing the importance of human involvement in delivering high-quality solutions. This focus on hospitality and service aligns with their vision of creating a tool that enables more people to participate in the creation process.

Common Threads: Attention to Detail and Holistic Thinking:

Both TripActions and Notion share a common appreciation for attention to detail. TripActions recognizes the importance of catering to individual preferences and providing a seamless travel experience. Similarly, Notion's emphasis on craftsmanship ensures that every aspect of their product is meticulously designed and executed. This attention to detail extends to their hiring process, where both companies value recruiting the right talent that aligns with their respective cultures and values.

Another shared value is the importance of holistic thinking. TripActions acknowledges that travel and expense management are interconnected and offers an all-encompassing solution. Similarly, Notion believes that most problems are interconnected and encourages a holistic approach to finding the best solutions. Both companies recognize that addressing challenges requires considering the broader context and implications.

Actionable Advice:

  • 1. Embrace data-driven decision-making: Follow TripActions' lead in leveraging real-time data and AI to optimize processes, whether it's travel management or expense classification. By using data to drive decision-making, companies can gain valuable insights and improve efficiency.
  • 2. Prioritize craftsmanship and attention to detail: Take a page from Notion's playbook and emphasize the importance of quality in every aspect of your organization. From product development to customer support, a commitment to craftsmanship can set your company apart from the competition.
  • 3. Foster a holistic mindset: Recognize the interconnected nature of various aspects of your business and encourage a holistic approach to problem-solving. By considering the bigger picture and exploring all possible connections, you can identify innovative solutions that address multiple challenges simultaneously.


The convergence of travel and expense management, as exemplified by TripActions and the value-driven approach of Notion, offers valuable insights for enterprises. By embracing data-driven decision-making, prioritizing craftsmanship, and fostering a holistic mindset, companies can optimize their operations and drive success. As the business landscape continues to evolve, these principles will remain relevant in empowering organizations to adapt and thrive.

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