11 Strategies for Building User Retention in Your Product: Insights and Actionable Advice


Hatched by Glasp

Aug 29, 2023

4 min read


11 Strategies for Building User Retention in Your Product: Insights and Actionable Advice


Startup growth requires not only acquiring a large user base but also retaining those users over time. Retention is the key to long-term success, and highly retentive products often employ various strategies to keep users engaged. In this article, we will explore 11 ways to build retention into your product, along with unique insights and actionable advice.

1. Foster Human Interaction:

One effective way to boost user retention is by enabling open-ended conversations and interactions between users. By providing a platform for users to engage with one another, you create a sense of community and connection. Additionally, notifying users of incoming interactions creates variable rewards, triggering the release of dopamine and encouraging them to stay engaged.

2. Implement Turn-based Structure:

Establishing a pattern where one user is expected to act first, followed by the second user's response, can help maintain user retention. By notifying the first user of the second user's move, you bring them back into the product, ensuring continued engagement. This turn-based structure adds an element of anticipation and encourages users to remain active.

3. Scheduled Shows:

Hosting regular, real-time shows at pre-set intervals can be a powerful retention strategy. Notify users when the show is about to start and inform them of the next scheduled show at the end of each session. This creates a sense of anticipation and encourages users to return to your product regularly for the unique experience you provide.

4. Status or Badges:

Rewarding users with upgraded status or badges can significantly enhance retention. By offering tangible recognition for their achievements within your product, users are motivated to continue engaging. Higher status can also unlock additional features, creating a sense of progression and exclusivity.

5. Surprise & Delight:

Surprising users with pretty or funny clips or images upon completing certain actions can leave a lasting impression. Celebrate their accomplishments in a delightful way, triggering positive emotions and reinforcing their engagement with your product. This element of surprise adds a touch of excitement and encourages users to keep coming back for more.

6. Memberships / Subscription:

Introducing a membership subscription that offers clear time or money savings can be a powerful retention tool. By providing users with tangible benefits for repeatedly using your product, you establish a strong incentive for them to remain loyal. The sunk cost of having paid for the membership further encourages users to continue utilizing your product to maximize their savings.

7. Personalized Notifications:

Tailoring notifications to individual users based on their preferences and behavior can significantly improve retention. By providing relevant and timely information, you enhance the user experience and demonstrate that you understand their needs. However, it is crucial to differentiate personalized notifications from spam to avoid alienating users.

8. Inform Users About Improvements:

Keeping users informed about new features and improvements in your product can boost retention. By notifying them about updates that may enhance their experience, you demonstrate your commitment to continuous improvement. However, it's important to strike a balance, as constantly adding new features can become costly and overwhelming for users.

9. Drip Marketing:

Utilize drip marketing to guide new users through the features and benefits of your product. By sending pre-scheduled emails or notifications, you educate users about your product and encourage them to continue using it. However, be cautious not to overwhelm users with excessive automated messages, as it may come across as spammy.

10. Incentives:

Offering incentives such as discounts or store credits can be an effective way to drive user retention, particularly for e-commerce products. By providing users with a tangible reward for returning to your product, you encourage repeat engagement. However, be mindful of the potential impact on your brand's perception and ensure the incentives align with your overall strategy.

11. Harness the Power of Recommendations:

Genuine recommendations from satisfied users can be the most organic and cost-effective way to capture new users. Create a product that brings so much joy and value that users are eager to share it with others. Alternatively, develop engaging communication strategies or promotions that keep users coming back for more.


Building user retention into your product is vital for sustainable growth. By implementing the strategies discussed, you can create a compelling user experience that encourages continued engagement. Remember to foster human interaction, establish a turn-based structure, and offer personalized incentives. By incorporating these actionable tips, you can enhance user retention and drive long-term success for your startup.

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