The Rise of Online Delivery and the Emergence of AGI: Unveiling New Realities


Hatched by Glasp

Aug 25, 2023

4 min read


The Rise of Online Delivery and the Emergence of AGI: Unveiling New Realities


In 2020, the restaurant industry witnessed a significant shift in consumer behavior as online orders for delivery surged to 25% of total orders. This rise in delivery orders brought about a range of intriguing insights, including the fact that delivery customers spent 21% more at restaurants with self-delivery options compared to takeout customers. Additionally, delivery services boasted a higher level of customer loyalty, with the average delivery customer placing 2.5 orders per month compared to the 2 orders per month by takeout guests. Simultaneously, the emergence of a new AI model, GPT-3.5, has raised questions about the potential of Artificial General Intelligence (AGI) and its impact on various industries. In this article, we explore the commonalities between these two phenomena and delve into the possibilities they bring forth.

The Changing Landscape of Restaurant Orders:

The year 2020 witnessed a significant surge in online restaurant orders, with 25% of these orders being placed for delivery. This shift can be attributed to various factors, including the convenience offered by delivery services and the impact of the COVID-19 pandemic, which led to an increased reliance on contactless dining options. Interestingly, the average delivery customer spent 21% more at restaurants with self-delivery options. This highlights the potential for increased revenue for restaurants that opt for self-delivery services over traditional takeout options. Moreover, the loyalty exhibited by delivery customers, who placed more frequent orders, showcases the potential for long-term customer relationships and increased customer lifetime value.

The Birth of AGI: GPT-3.5:

In parallel with the rise of online delivery, the AI community witnessed a significant development in the form of the GPT-3.5 model. GPT-3.5, an advanced version of the GPT-3 model, exhibits impressive capabilities when it comes to zero-shot text generation. With the ability to follow instructions and generate text accordingly, GPT-3.5 outperforms its predecessor. It boasts a long-term memory capacity of up to 8192 tokens and can generate output approximately twice as long as GPT-3. However, it is important to note that GPT-3.5 falls short in certain areas, such as mathematical calculations, generating accurate real-world information, and writing flawless code. Despite these limitations, GPT-3.5 finds its true value in use cases where creativity is prioritized over precision, such as brainstorming sessions or presenting information in innovative ways.

The Intersection of Online Delivery and AGI:

While seemingly unrelated, the rise of online delivery and the birth of AGI share some commonalities that are worth exploring. Both phenomena have disrupted traditional norms and opened doors to new possibilities. In the case of online delivery, it has revolutionized the restaurant industry, providing greater convenience and expanding customer reach. Similarly, AGI models like GPT-3.5 have the potential to revolutionize various industries, including healthcare, customer service, and content creation. By bridging these two realms, we can envision a future where AI-powered delivery services optimize the dining experience by personalizing recommendations based on individual preferences. Additionally, AGI models could assist in designing innovative menus, creating engaging content, and even streamlining delivery logistics.

Unresolved Debates and Future Implications:

Despite the promises brought forth by the emergence of AGI models like GPT-3.5, several debates still surround their potential applications. One of the most prominent debates revolves around the extent to which a ChatGPT-like experience could replace traditional search engines such as Google. While ChatGPT may provide more direct and readable answers, it often falls short in terms of accuracy and sourcing. This raises questions about the reliability of AI-generated information and the need for external verification. However, the rapid progress made in Reinforcement Learning through Human Feedback has undoubtedly accelerated the development of AGI, hinting at a transformative future where AI becomes an integral part of our daily lives.

Actionable Advice:

  • 1. Embrace the Power of Delivery: For restaurants, adopting self-delivery services can not only increase revenue but also cultivate customer loyalty. By streamlining the delivery experience and providing personalized recommendations, restaurants can create a seamless dining experience that keeps customers coming back for more.
  • 2. Leverage AI for Creativity: As AGI models continue to evolve, businesses can harness their creative potential. Whether it's brainstorming sessions or content creation, AI-powered tools can provide fresh perspectives and innovative ideas. By combining AI-generated insights with human creativity, businesses can unlock new opportunities for growth.
  • 3. Verify and Cross-reference AI-generated Information: While AGI models like GPT-3.5 offer impressive capabilities, it is crucial to verify and cross-reference the information they generate. External assets and human oversight can help mitigate inaccuracies and ensure reliable output.


The rise of online delivery and the birth of AGI models like GPT-3.5 have reshaped industries and opened doors to new possibilities. The restaurant industry has witnessed a significant shift towards delivery orders, highlighting the potential for increased revenue and customer loyalty. Simultaneously, AGI models exhibit remarkable capabilities in generating text based on instructions, offering a glimpse into the future of AI-powered creativity. While unresolved debates persist, the progress made in Reinforcement Learning through Human Feedback hints at a transformative future where AI becomes an integral part of our daily lives. By embracing the power of delivery, leveraging AI for creativity, and verifying AI-generated information, businesses can adapt to these new realities and thrive in an ever-evolving landscape.

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