Design sprints have become increasingly popular in the business world as a way to streamline the product development process and foster innovation. Many companies have seen remarkable success by implementing design sprints into their workflow, but what truly sets apart those who excel in this field? In this article, we will explore some key lessons and insights from the design sprint community that can help you transform the way your team works.

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Hatched by Glasp

Sep 07, 2023

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Design sprints have become increasingly popular in the business world as a way to streamline the product development process and foster innovation. Many companies have seen remarkable success by implementing design sprints into their workflow, but what truly sets apart those who excel in this field? In this article, we will explore some key lessons and insights from the design sprint community that can help you transform the way your team works.

1) Don't Build (or Settle for) Parity

One of the fundamental principles of the design sprint methodology is to create something that stands out from the competition. In a world where countless products and services are vying for attention, it is essential to go beyond mere parity. Nish and Michael, two early employees at Yelp, understood this concept well. When they joined the company, they knew that in order to succeed, Yelp needed to offer something unique and compelling.

This lesson applies to any industry or business. Whether you are developing a new app, designing a website, or launching a new product, you must strive to differentiate yourself from the competition. Don't settle for being just another player in the market. Instead, find ways to innovate and create something that truly stands out.

2) Perpetual Benchmarking

In the design sprint community, there is a strong focus on continuous improvement and learning from others. This concept of perpetual benchmarking can be incredibly valuable for any team or organization. By constantly seeking out best practices and studying successful examples, you can stay ahead of the curve and avoid falling into complacency.

At Yelp, Nish and Michael understood the importance of benchmarking. They realized that competition could mean more than just other review sites. It could also mean people choosing not to go out, not exploring new neighborhoods, and not realizing the impact of their opinions. By understanding this broader definition of competition, Yelp was able to adapt and create a platform that encouraged community engagement and exploration.

3) Your Team, IRL

In today's digital age, it is easy to get caught up in virtual interactions and forget the importance of real-life connections. However, in the design sprint community, there is a strong emphasis on building a cohesive and collaborative team. This means fostering strong relationships, effective communication, and a shared sense of purpose.

Nish and Michael knew that building a successful platform like Yelp required a strong team. They understood the value of face-to-face interactions and creating a sense of camaraderie among their employees. This lesson is applicable to any team or organization. By prioritizing team dynamics and creating opportunities for in-person interactions, you can foster a collaborative and productive work environment.

4) Take Little Bets

When embarking on any new venture, it is natural to want to go big and make a significant impact right away. However, the design sprint community often advocates for taking little bets instead. This means making small, iterative changes and constantly experimenting to see what works and what doesn't.

At Yelp, Nish and Michael initially experimented with launching their platform in a few select cities. This allowed them to gather feedback, refine their product, and gradually expand their reach. By taking little bets, they avoided the risk of scaling too quickly and potentially compromising the quality of their platform.

5) Authenticity at What Price?

Authenticity is a buzzword that is often thrown around in marketing and branding discussions. However, in the design sprint community, there is a deeper understanding of what it truly means to be authentic. It is not just about putting on a facade or crafting a clever marketing campaign. Authenticity is about staying true to your values and delivering on your promises.

Nish and Michael understood the importance of authenticity at Yelp. They knew that in order to build a strong community, they had to be genuine and transparent. This meant not compromising their values for short-term gains or resorting to growth hacking tactics. Instead, they focused on building a brand that people could trust and rely on.

6) You Can't Growth Hack Community

In today's fast-paced world, there is a temptation to try and hack your way to success. Growth hacking, a term popularized in the startup world, refers to using unconventional and often rapid methods to achieve rapid growth. However, the design sprint community recognizes that true growth cannot be hacked.

Yelp chose a slow growth path to success, one review at a time. They understood that building a strong community takes time and effort. Brands that are made to last tend to avoid shortcuts and quick fixes. Instead, they focus on building genuine connections and delivering value to their users.

7) The Importance of Being a Brand

In the design sprint community, there is a recognition that being a brand goes beyond having a logo or a catchy tagline. It is about embodying a set of values and principles that resonate with your target audience. However, equally important is knowing what your brand is not.

Nish and Michael understood this concept well at Yelp. They knew that in order to build a strong brand, they had to be clear about their identity and what they stood for. This clarity allowed them to make strategic decisions and avoid diluting their brand by trying to be everything to everyone.

In conclusion, the design sprint community offers valuable insights and lessons that can transform the way your team works. By embracing the principles of differentiation, perpetual benchmarking, fostering real-life connections, taking little bets, prioritizing authenticity, avoiding growth hacking, and understanding the importance of being a brand, you can set your team up for success. So, take these actionable pieces of advice and apply them to your own organization, and watch as your team thrives in a hack-assed world.

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