The Power of Learning in Public and Obsessive Customer Focus: Keys to Success


Hatched by Glasp

Sep 23, 2023

2 min read


The Power of Learning in Public and Obsessive Customer Focus: Keys to Success


In today's fast-paced world, learning and growth are essential for personal and professional development. The concept of learning in public and adopting an obsessive customer focus has proven to be highly effective in achieving success. This article explores the benefits of these principles and provides actionable advice for individuals and businesses to implement them.

Learning in Public:

Learning in public is not just about altruism or networking; it is the fastest way to acquire knowledge, build a network, and advance your career. By sharing your learnings and documenting your journey, you not only contribute to the community but also establish yourself as an expert. It is crucial to remember that learning in private is equally important, especially for those who may have safety concerns or other valid reasons. Regardless of the approach, the key is to organize and open-source your knowledge, making it accessible to others.

Connecting Learning in Public and Obsessive Customer Focus:

A common thread between learning in public and obsessive customer focus is the idea of sharing and contributing to the greater community. By being helpful and providing valuable information, you not only attract like-minded individuals but also establish yourself as a trustworthy source. Both principles encourage individuals to focus on their own growth while benefiting others. Learning in public forces individuals to apply, analyze, evaluate, and create, which aligns with the customer-centric approach of constantly seeking to delight customers.

Actionable Advice:

  • 1. Embrace the Learning Process: Don't be afraid to make mistakes or be wrong. The key is to keep shipping and not wait for perfection. By embracing your noobyness and being open to correction, you accelerate your learning process.
  • 2. Recovering from Mistakes: Instead of trying to avoid being wrong in public, focus on developing the ability to recover gracefully. This mindset allows you to learn from your mistakes and push yourself further without the fear of failure.
  • 3. Build a Social Feedback Mechanism: Incorporate a social feedback mechanism into your learning process. By sharing your progress and projects, you create a commitment device that encourages continuous learning. Additionally, receiving feedback from others helps you refine your skills and knowledge.


Learning in public and adopting an obsessive customer focus are powerful principles that can propel individuals and businesses to success. By sharing knowledge, embracing the learning process, and prioritizing customer satisfaction, one can establish themselves as an expert and thrive in an ever-changing world. Remember, the journey of learning and growth is ongoing, and by continuously applying these principles, you can achieve long-term success.

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