The Intersection of Artificial Intelligence and Business Leadership: Unleashing the Power of Skills and Sense


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Aug 21, 2023

3 min read


The Intersection of Artificial Intelligence and Business Leadership: Unleashing the Power of Skills and Sense


Artificial intelligence (AI) has become an integral part of modern businesses, offering a wide range of capabilities such as natural language processing, knowledge representation, automated reasoning, and machine learning. The global spending on cognitive and AI systems has been on the rise, indicating the growing importance of AI in various industries. To foster further advancements in AI research for business applications, it is crucial to explore the existing knowledge and its application in different domains, ranging from manufacturing to services, and across various disciplinary fields including marketing, tourism, management, sociology, and psychology.

Understanding the Evolution of AI in Business:

A review conducted by Tkáč and Verner in 2016 highlighted the two-decade-long research on the application of artificial neural networks in business. The study found that most of the examined articles focused on expert systems with practical applications. However, with the increasing availability of consumer information and the rise of the Internet of Things (IoT), companies have started enhancing their data science skills and business analytics capabilities. Gartner's four-stage model of business analytics maturity reflects this progression, from a descriptive use of information to a diagnostic analysis stage that delves into understanding the underlying causes for specific outcomes.

The Role of Business Leaders in AI Integration:

In parallel to the advancements in AI, business leaders have a crucial role to play in harnessing the potential of AI systems. A Japanese article titled "【優れた経営者の条件】(1/3)法則なき「商売の大海原」を渡るために 楠木 建 氏|Rakuten BUSINESS INSIGHT" emphasizes the difference between business leaders and employees or staff members. While employees possess skills, business leaders possess a unique sense or intuition that enables them to confront the entirety of a business, drive its operations, and generate profits. The essence of leadership lies in the ability to understand this distinction, where skills and sense converge to yield fruitful business outcomes.

Balancing Skills and Sense for Effective Leadership:

In today's world, there is a natural inclination towards emphasizing skills over sense. This is primarily due to the tangible nature of skills and their appeal to individuals. Skills can be developed through textbooks, education, training, and on-the-job experiences. However, sense or intuition is something that cannot be easily taught or cultivated. Business leaders possess a combination of sense and skills, where their sense guides them in making strategic decisions while leveraging the skills of their team members. It is this fusion of sense and skills that leads to successful business outcomes, according to the principles of business leadership.

Actionable Advice for Business Leaders:

  • 1. Foster a Learning Culture: Encourage continuous learning and development within your organization. Invest in training programs, workshops, and mentorship to enhance the skills of your team members while also nurturing their sense or intuition.
  • 2. Embrace Data-Driven Decision Making: Leverage the power of AI and data analytics to gain insights and make informed decisions. Develop a data-driven mindset throughout the organization and ensure that data is used effectively to drive business strategies.
  • 3. Cultivate Diversity and Collaboration: Embrace diversity in your team, both in terms of skillsets and perspectives. Encourage collaboration and interdisciplinary approaches to problem-solving. This will help in harnessing the power of different skills and senses, leading to innovative solutions and improved business outcomes.


The integration of AI systems in business operations presents numerous opportunities for growth and efficiency. However, it is the combination of skills and sense possessed by business leaders that unlocks the true potential of AI. By understanding the evolving landscape of AI in business, fostering a learning culture, embracing data-driven decision making, and cultivating diversity and collaboration, business leaders can navigate the complex challenges of the future and drive their organizations towards success.

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