The Intersection of Effective Leadership and User Engagement in 2022


Hatched by Glasp

Jul 21, 2023

3 min read


The Intersection of Effective Leadership and User Engagement in 2022


In the rapidly evolving world of business, effective leadership styles and user engagement metrics have become crucial factors for success. This article explores the connection between these two seemingly unrelated concepts and provides actionable advice for leaders in 2022. Additionally, it emphasizes the importance of servant leadership and the impact of user engagement on product growth.

Servant Leadership and Emotional Well-being:

One of the most effective leadership styles in 2022 is servant leadership, which prioritizes the emotional well-being and happiness of employees. In a time when the global pandemic has brought unprecedented stress and uncertainty, leaders who pay attention to their employees' emotional well-being can help them cope and thrive. By creating a supportive and empathetic work environment, servant leaders foster resilience and productivity among their teams.

The Only Metric That Matters: User Engagement:

While leadership styles play a significant role in achieving organizational success, the metric that truly matters in today's digital landscape is user engagement. As highlighted by Josh Elman in his article, founders need to focus on whether people are using their product, how they are using it, and the frequency of their engagement. These three factors determine the success and growth of a product or service.

The Three Buckets of User Engagement:

To better understand user engagement, Elman suggests categorizing the user base into three buckets: cold, casual, and core users. Cold users are those who do not return to the product, while casual users may sporadically engage with it. However, it is the core users who are highly likely to keep coming back and drive long-term success. Understanding the behavior and preferences of core users is crucial for product optimization and expansion.

Connecting Servant Leadership and User Engagement:

The connection between servant leadership and user engagement lies in the emphasis on empathy, support, and satisfaction. Servant leaders who prioritize employee well-being create a positive work culture, which, in turn, enhances user engagement. When employees feel valued and motivated, they are more likely to develop products and services that resonate with core users. By aligning leadership practices with user engagement strategies, organizations can foster a culture of excellence and innovation.

Actionable Advice for Leaders in 2022:

  • 1. Prioritize Emotional Well-being: Incorporate regular check-ins and support systems to address employees' emotional well-being. This will not only enhance their productivity but also positively impact user engagement.
  • 2. Understand Core Users: Invest time and resources in gathering insights about core users. Conduct surveys, analyze data, and seek feedback to ensure a deep understanding of their preferences and expectations.
  • 3. Foster a Growth Mindset: Encourage a growth mindset among employees by promoting continuous learning, skill development, and a willingness to adapt. This mindset will drive innovation, enable better user experiences, and propel organizational growth.


As we navigate the complexities of leadership in 2022, it is essential to recognize the intersection between effective leadership styles and user engagement. By adopting servant leadership practices and prioritizing employee well-being, leaders can create a positive work culture that fosters user engagement. Additionally, understanding the behavior and preferences of core users is vital for product optimization and expansion. By incorporating the actionable advice outlined above, leaders can drive organizational success and achieve sustainable growth in the dynamic business landscape of 2022.

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