"Hidden Networks and Product-Led Communities: Unveiling the Power of Connection"
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Aug 23, 2023
3 min read
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"Hidden Networks and Product-Led Communities: Unveiling the Power of Connection"
Introduction:
In the competitive landscape of startups and network effects, some of the strongest companies emerge from networks that initially seem weak. These hidden networks often go unnoticed, giving founders the time and space to build efficient, sustainable, and defensible products. This article explores the concept of hidden networks and their impact on the competitive landscape, with a focus on slow networks, unfinished networks, throttled networks, and latent networks. Additionally, we delve into the importance of product-led communities and their ability to enhance user experiences.
Hidden Network Type 1: Slow Networks
Slow networks are characterized by a time delay between network creation and the realization of its value. Examples include Lambda School, which takes years for the true value of its network to become apparent. The advantage of slow networks lies in their difficulty to displace once built. Established institutions like top universities have taken centuries to build their network effects, showcasing their enduring strength. Patience and resources are crucial for founders, employees, investors, and users to allow the network to come to fruition.
Hidden Network Type 2A: Unfinished Networks
Unfinished networks occur when a product feature or strategic decision leaves the network temporarily incomplete. OpenTable serves as an example, as it gradually built up enough restaurants to become the go-to platform for diners. Once they completed the network, the network effects became evident. However, completing an unfinished network is not without risks, as many companies fail to do so. Understanding the potential of emergent behavior on the incomplete side of the network is key to identifying unfinished networks.
Hidden Network Type 2B: Throttled Networks
Throttled networks arise when a product feature or strategic decision limits the size or engagement of the network, disguising the strength of the network effects. Chief, a professional network for women, exemplifies this concept. While its network effects may not be immediately apparent, they have the potential to unlock value through increased engagement, pricing adjustments, or a broader membership pool. Conversely, networks that rely on exclusivity often have an upper limit to their network effects. Identifying the constraints that throttle a network can reveal its true potential.
Hidden Network Type 3: Latent Networks
Latent networks are built before the actual product or tool, with users engaging and creating value within a community. Game developers often follow this approach by establishing Discord servers to build a network of gamers before launching a game. These latent networks are challenging to predict and execute, as they may end up as audiences rather than true networks. The test lies in determining whether the network engages or if users derive value solely from the central node. Activation of latent networks requires careful consideration and understanding of user behavior.
The Power of Product-Led Communities:
Product-led communities thrive when they enhance the overall user experience. Communities built around health and wellness, professional pursuits, education, hobbies, and personal life often provide the feedback, inspiration, and motivation users need to achieve their goals. eBay's early community, for example, brought together collectors, sellers, and internet enthusiasts, amplifying the trading experience. By recognizing the value that community brings to a product or experience, founders can create more compelling and engaging offerings.
Conclusion:
Hidden networks and product-led communities offer unique advantages to startups and companies. By identifying and leveraging these hidden advantages, entrepreneurs can gain a competitive edge in crowded markets. Three actionable pieces of advice to consider are:
- Explore the potential of slow networks and invest in their long-term value.
- Assess whether your network is unfinished, and strategically complete it to unlock network effects.
- Identify any constraints that throttle your network and evaluate their impact on growth and engagement.
In the ever-evolving landscape of business and technology, embracing hidden networks and product-led communities can be a game-changer, leading to sustainable growth, loyal user bases, and enduring success.
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