Innovations in Healthcare: Enhancing Support for Chronic Kidney Disease Patients

Ben H.

Hatched by Ben H.

May 12, 2024

4 min read


Innovations in Healthcare: Enhancing Support for Chronic Kidney Disease Patients


In recent times, the healthcare industry has witnessed significant advancements and innovations aimed at improving patient care and support. Two notable announcements from Blue Cross Blue Shield of Massachusetts (BCBC MA) and EyeCare Partners LLC highlight the efforts to provide personalized care and enhance patient outcomes. These initiatives demonstrate the industry's commitment to addressing the unique needs of patients with chronic kidney disease and ensuring seamless transitions in executive leadership. Let's delve into the details and explore the common threads that connect these developments.

Blue Cross Blue Shield of Massachusetts Partners with Cricket Health:

BCBC MA recently partnered with Cricket Health, an independent company specializing in personalized kidney care services. The collaboration aims to offer an additional layer of support to select fully insured commercial members in Massachusetts diagnosed with chronic kidney disease stage 3b or higher. By leveraging Cricket Health's expertise, these members will gain valuable insights into their condition and learn effective ways to manage its progression.

Cricket Health's Approach to Personalized Kidney Care:

Cricket Health's innovative approach to personalized kidney care involves providing dedicated care teams to enrolled members. Each care team consists of a nurse, pharmacist, social worker, dietitian, and a trained peer mentor. Through phone calls and online interactions via Cricket Health's digital platform, members can easily connect with their care team and receive guidance on managing their condition. This comprehensive support system ensures that individuals with chronic kidney disease have the necessary resources to navigate their day-to-day needs between medical appointments.

EyeCare Partners' Leadership Transition:

EyeCare Partners, the leading network of clinically integrated eye care, recently announced a change in its executive office. David A. Clark, who served as the Chief Executive Officer (CEO) since 2021, has left the organization. Benjamin Breier, Head of U.S. Private Equity Health and Life at Partners Group, has been appointed as the Interim CEO. The organization is actively searching for a new CEO to lead them into the future.

Benjamin Breier's Extensive Experience:

As the Interim CEO of EyeCare Partners, Benjamin Breier brings a wealth of experience to the organization. He previously served as the CEO of Kindred Healthcare, a Fortune 500 company with significant revenue and a large employee base. His leadership skills and expertise in the healthcare industry make him well-suited to guide EyeCare Partners through this transition period.

Connecting the Dots:

Although the partnership between BCBC MA and Cricket Health focuses on kidney care, both initiatives share a common goal of improving patient outcomes through personalized support. By providing dedicated care teams and facilitating easy communication between patients and healthcare professionals, both organizations aim to enhance patient education, empowerment, and overall well-being. These initiatives reflect a broader shift in the healthcare industry towards patient-centered care, where individuals receive tailored support that addresses their unique needs and challenges.

Actionable Advice:

  • 1. Take Advantage of Personalized Care: If you or a loved one has been diagnosed with chronic kidney disease or any other chronic condition, explore options for personalized care programs like the one offered by Cricket Health. These programs can provide valuable resources and support to help manage the condition effectively.
  • 2. Stay Informed During Leadership Transitions: When organizations undergo leadership changes, it is essential to stay informed about the new executives and their backgrounds. This knowledge can help you understand the direction the organization may take and ensure continuity in the quality of care provided.
  • 3. Advocate for Patient-Centered Care: As a patient, caregiver, or healthcare professional, advocate for patient-centered care approaches in your healthcare setting. Encourage open communication, personalized support, and access to resources that empower individuals to actively participate in their own healthcare journey.


The healthcare industry continues to evolve, introducing innovative solutions to enhance patient care and support. The partnership between BCBC MA and Cricket Health, along with the leadership transition at EyeCare Partners, demonstrates the industry's commitment to personalized care and patient empowerment. By leveraging dedicated care teams and fostering effective communication, these initiatives contribute to improved outcomes for individuals with chronic kidney disease and ensure seamless transitions in leadership. As patients and healthcare professionals, it is crucial to stay informed, embrace personalized care approaches, and advocate for patient-centered practices to drive positive change in the healthcare landscape.

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