The Challenges of Airline Regulations and Innovative Healthcare Solutions

Ben H.

Hatched by Ben H.

Sep 05, 2023

3 min read


The Challenges of Airline Regulations and Innovative Healthcare Solutions


In recent news, American Airlines has been fined a staggering $4.1 million for keeping passengers on planes for excessively long periods, violating federal rules meant to protect consumers. This incident has shed light on the challenges faced by the airline industry in adhering to regulations and ensuring passenger safety and satisfaction. At the same time, in the healthcare sector, Strive Health and Evolent Care Partners have joined forces to revolutionize kidney care for Medicare patients, highlighting the importance of innovative solutions in delivering quality healthcare. Let's explore the common points and unique insights from these two contrasting scenarios.

Airline Regulations and Passenger Rights:

The incident involving American Airlines reveals the ongoing struggle airlines face in complying with federal regulations and ensuring passenger comfort. In this case, passengers were made to endure hours of waiting on the tarmac without the opportunity to deplane, a direct violation of rules established over a decade ago. Transportation Secretary Pete Buttigieg's statement emphasizes the government's commitment to holding airlines accountable for their actions, further emphasizing the importance of passenger rights and safety.

Innovative Solutions in Healthcare:

On the other hand, the collaboration between Strive Health and Evolent Care Partners highlights the positive impact of innovative solutions in healthcare. The partnership aims to assist primary care providers in effectively managing the care of Medicare beneficiaries with chronic kidney disease and end-stage kidney disease. By leveraging technology and expertise, these organizations are empowering primary care providers to deliver improved quality and cost-effective care to a defined population.

Connecting the Dots:

Despite the stark differences between the airline industry and the healthcare sector, there are common threads that connect these two narratives. Both highlight the need for accountability and adherence to regulations to ensure the well-being of consumers. Additionally, they underscore the importance of innovation and collaboration in addressing complex challenges and improving the overall experience for passengers and patients alike.

Unique Insights:

While regulations are essential for maintaining standards and protecting consumers, it is essential for regulators and industry stakeholders to strike a balance. Excessive fines, such as the $4.1 million imposed on American Airlines, can lead to financial strain on airlines and potentially hinder their ability to invest in improving passenger experience. Finding a middle ground that prioritizes passenger rights while also considering the financial viability of the industry is crucial.

Furthermore, the partnership between Strive Health and Evolent Care Partners exemplifies how collaborations between different entities within the healthcare ecosystem can drive meaningful change. By leveraging the expertise and resources of both organizations, primary care providers can enhance their ability to deliver specialized care to patients, ultimately improving health outcomes and reducing overall healthcare costs.

Actionable Advice:

  • 1. Airlines should prioritize proactive measures to avoid situations that lead to excessive waiting times for passengers. This could include enhanced communication channels, contingency plans, and better coordination with airport authorities.
  • 2. Regulators need to ensure that fines imposed on airlines are proportionate to the severity of the violation. This will incentivize compliance while also allowing airlines to allocate resources towards improving passenger experience and safety.
  • 3. In the healthcare sector, fostering collaborations between different stakeholders, such as hospitals, insurers, and technology providers, can lead to innovative solutions that address complex healthcare challenges. Encouraging partnerships and incentivizing knowledge-sharing can pave the way for improved patient outcomes and cost-effective care.


The incidents involving American Airlines and the partnership between Strive Health and Evolent Care Partners serve as reminders of the ongoing challenges faced by industries in adhering to regulations and delivering quality services. By finding common points and exploring unique insights, we can learn valuable lessons that can be applied across sectors. Prioritizing passenger rights, fostering innovation, and encouraging collaborations are key to ensuring the well-being and satisfaction of consumers in today's rapidly evolving world.

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