How to Make Tech Products (that Don't Cause Depression and War)

How to Make Tech Products (that Don't Cause Depression and War)

In today's digital age, technology plays a significant role in our lives. From social media platforms to productivity apps, we rely on technology for various purposes. However, there is a growing concern about the negative effects of tech products on our well-being and society as a whole. Issues like depression, online outrage, and even wars are being attributed to the design and implementation of these products. So, how can we make tech products that don't contribute to these problems?

One simple solution is to turn your idea into a group game. By involving multiple users in the creation and evolution of a tech product, we can ensure that it meets the needs and values of a wider audience. Often, social technology makes being honest more difficult. For instance, on platforms like Instagram, honest posts may receive fewer likes or be harder to caption well. By turning the design process into a collaborative game, we can encourage honesty and transparency, leading to better products that align with our values.

A common approach used by technologists is to observe user behavior and make changes based on those observations. While this might seem logical, it often leads to individually optimized experiences that have negative social effects. For example, hailing an Uber might be convenient for an individual, but it can contribute to traffic congestion and environmental issues in the long run. Similarly, spending hours on cat videos or engaging in internet arguments might provide immediate entertainment, but it can be detrimental to one's mental health and overall well-being.

The problems caused by tech products are social and emerge over time. Clickbait articles, internet outrage, and the rise in teen depression are just a few examples of the negative consequences that can result from a focus on individual and immediate preferences. To address these issues, we need to design and test software according to our values. By prioritizing long-term benefits and considering the social impact of our products, we can create tech solutions that enhance our lives rather than detract from them.

One area where this shift in approach is crucial is in how we act and relate to others on social media platforms. Often, we find ourselves compromising our values and engaging in behaviors we don't believe in. Procrastination, avoiding our true feelings, pandering to other people's opinions, and participating in hateful mobs are just a few examples of how we may act on these platforms. The software may appear to be successful in terms of engagement, but it can have detrimental effects on our lives and society as a whole.

So, what can we do to make a positive change in the tech industry? Here are three actionable pieces of advice:

1. Prioritize values over engagement: Instead of solely focusing on user engagement metrics, consider the long-term impact of your product on individuals and society. Design and test software according to your values, and prioritize the well-being of your users.

2. Foster a collaborative design process: Involve a diverse group of users in the creation and evolution of your tech product. By incorporating different perspectives and values, you can create a product that is more inclusive and aligned with the needs of a wider audience.

3. Educate users about responsible tech usage: As a tech product creator, it is your responsibility to educate users about responsible tech usage. Encourage mindful and intentional use of your product, and provide resources and tools to promote digital well-being.

In conclusion, the design and implementation of tech products have a significant impact on our lives and society. By prioritizing values, fostering collaboration, and promoting responsible tech usage, we can create products that enhance our well-being and avoid contributing to issues like depression and war. Let's strive for a tech industry that prioritizes the long-term benefits of its users and aligns with our shared values.